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iPhone 5 wifi issues

My iPhone 5 connects to wifi networks and remembers them, but receives absolutely zero data through the network. LTE and 3G no problem... Off to the repair shop (after 3 hours of ownership...) or any ideas??

iPhone 5, iOS 6

Posted on Sep 21, 2012 2:22 AM

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Posted on Sep 21, 2012 1:57 PM

I am having the very same issue! iPhone5 here

4,660 replies

Sep 21, 2012 6:22 PM in response to tobifs

Same problem here.


Home wifi which uses all Apple base stations doesn't work. It connects, gets an IP via DHCP (usually) but crawls. I have two iPhone 5's, one of which has unlimited data. So on a whim I configured it to be hot spot, and shared it with the second phone. The second phone connected and wifi works just fine. Even did a restore from backup this way (over LTE.) Not sure what this data point tells us/Apple, but whatever the bug is it does not manifest itself this way.

Sep 21, 2012 6:38 PM in response to tobifs

Yeah... If I turn off the security on my wi-fi, the issue goes away.


The thing is, if this is a software issue, shouldn't this problem be more widespread? Apple sold 2 million iPhone 5s in the first 24 hours of pre-orders. Who knows how many were sold today.


The Apple Store re-installed iOS 6 on my iPhone 5, but the problem remains.


If someone resolves this problem by exchanging their iPhone 5, please post it here.

Sep 21, 2012 6:44 PM in response to tobifs

Okay hate to keep replying, but I restored my wife's iPhone 5 and it is now connecting to our main network. I tried that on my i5 and it didn't work. So, I decided to connect to our Guest network on our wifi network and now it's working. Strange. I'm not sure why my wife's i5 can connect to the main network that our iPad and Macbooks connect to without a problem but mine cannot. Oh well, as long as it's working on the Guest network for now.


I have an appointment with the Genius Bar tomorrow so I'm still going to have them check it out.

Sep 21, 2012 6:46 PM in response to tobifs

WiFi issues for me too. As soon as I set up the phone I noticed it having trouble finding my wifi. After several attempts, it will connect, but signal strength is weak. My iPhone 4 and wife's android are having no issues at all getting a strong consistent signal.


Will see how it goes for the next 12 hours, then will report the issue to apple if it does not resolve.

Sep 21, 2012 6:49 PM in response to tobifs

This is insane. My new iphone5 stays connected to my WIFI for 3 minutes and then drops. When I connect back to wifi it asks for the security code again. It's as if it doesn't remember my network. My 4S is fine (still running iOS5) and I won't be upgrading until this is fixed.


This is ridiculous...how do you miss this in testing. Come on Apple! Get it resolved.

Sep 21, 2012 6:51 PM in response to tobifs

Well I was having the same issues and I found a fix. It worked for me at least.

On your computer you need to go into wifi settings. Now I know a lot of us have different routers so you're going to have to figure it out for your specific router. My explanation is for a linksys router.


Open a web browser and type 102.168.1.1 into the address bar.


It will prompt you to enter a username and password you created when first setting up the router.


Navigate to Wireless>Basic Wireless Settings> choose the drop down menu that says channel

and change the channel to 2


Save changes and try to connect. If not go back in and set to 3 and save changes. Try to connect again.


Continue with all the numbers until you can connect. (I had to go all the way to 11)


*Make sure if you don't have channel 1 selected when you first go into Basic Wireless Settings that you try 1 also.


Hope this helps. If it does let us know it's not a random fix.

Sep 21, 2012 7:12 PM in response to warlok03

Thanks! I exchanged mine for a new one that works great. No problems connecting to wifi. The salesperson said it was a software problem but I shouldn't have to deal with it on new phone. He was great. Appearantly other apple products, like the mac, have been having trouble connecting to wifi with iOS 6.


Thanks and good luck!

iPhone 5 wifi issues

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