iphone stuck on 'not enough storage' screen and I cant even answer a call. How do I get out of it?

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Level 1

10 points

iphone stuck on 'not enough storage' screen and I cant even answer a call. How do I get out of it?

Hello,

I updated to OS6 yesterday, and today I got a message across the screen that 'This iphone cannot be backed up because there is not enough icloud storage available. You can manage your storage in settings'. I opted for 'settings' to fix it, and it is hopelessly stuck. All I can get to is Siri. I cant answer a call, see my messages or even power off. How do I get rid of it?

Any suggestions would be helpful, Thanks

iPhone 4S, iOS 6

Posted on Sep 21, 2012 5:58 PM

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Answer 1

Best reply

HuskieN

Level 3

980 points

Sep 21, 2012 6:03 PM in response to ticomalo

Try resetting your device by holding down both the home and lock buttons for ~10 seconds or until the device restarts, ignoring the power slider.

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Answer 2

ticomalo Author

Level 1

10 points

Sep 22, 2012 1:05 PM in response to HuskieN

Thank you very much! That did the trick. I had no idea!

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Answer 3

Nov 7, 2012 10:16 AM in response to ticomalo

Thank you as well, I got the same problem with my new Ipad, it did work ! 😊

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Answer 4

jlyall

Level 1

9 points

Nov 27, 2012 8:36 PM in response to HuskieN

Thankyou! Was this function present on the 3GS? I wish it was. I wouldn't have needed to replace my phone so quickly with the 4GS.. Back when i did.

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Answer 5

Sixsam

Level 1

0 points

Jul 8, 2013 9:41 AM in response to ticomalo

Hello, I'm having the same problem!

This "resetting"-action will not harm any data that is stored on the phone?

Thanks

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Answer 6

vato007

Level 1

0 points

Sep 17, 2013 10:10 PM in response to ticomalo

Thanks, this worked and saved me a trip to the Genius Bar. 🙂

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Answer 7

Dec 1, 2013 1:05 PM in response to HuskieN

Hi there -

Was reading your very helpful advice regarding phone stuck on "not enough storage", including the recommendation to hold down the "lock" button for 10 seconds, ignoring the "slide" command.

Do you happen to know a fix for this problem when your lock button is already broken and you are already using Assistive Touch?

I've tried holding down the "lock" button on the Assistive Touch menu, to no avail. I've also tried plugging into my computer/iTunes, which did not work either.

I'm desperate!

Thanks!

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Answer 8

PhilipRoy

Level 3

897 points

Dec 1, 2013 1:35 PM in response to FireGirl11

Without the 'sleep/wake' button availability what you will need to do is to allow the device to deplete all battery such that the device will then turn off completely. Once you have then re-charged the device this will then allow the device to restart with the IOS being refreshed.

Good luck.

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