Ipad 3 won't turn on after ios 6 update

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Level 1

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Ipad 3 won't turn on after ios 6 update

Hi everyone,

I'm at a loss! My Ipad 3 was working fine, and while fully charged I updated to ios 6. Everything worked fine and I was thrilled. While at work, I turned the Ipad off, and now it won't turn back on. I've tried resetting, I've tried holding down the power and home buttons (repeatedly, and for long time periods), and I've tried to restore it using my itunes but my computer now doesn't recognize the device when I plug in the USB. but I never see any reaction by the device. No icons on the screen, no apple logo, no nothing... I updated itunes, still the same problem. So, for the life of me, this fully charged relatively new working fine 64G Gen 3 Ipad just won't turn on. 😟 Any additional ideas before I dare to go in the crowded apple store for assistance?

Thanks, Hollie

Posted on Sep 21, 2012 9:53 PM

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Answer 1

Diavonex

Level 9

67,217 points

Sep 21, 2012 9:55 PM in response to holliek

Try resetting a few more times

1. Hold the Sleep and Home button down (together)

2. For about 10 seconds

3. Until you see the Apple logo (very important)

4. Ignore the red slider

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Answer 2

AnaMusic

Level 9

57,562 points

Sep 21, 2012 9:55 PM in response to holliek

Try this...

Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...

Wait for the Apple logo to Appear...

Usually takes about 15 - 20 Seconds... ( But can take Longer...)

Release the Buttons...

http://support.apple.com/kb/ht1430

If no joy... Try a Restore...

1: Connect the device to your computer and open iTunes.

2: If the device appears in iTunes, select and click Restore on the Summary pane.

3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.

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Answer 3

holliek Author

Level 1

0 points

Sep 21, 2012 10:08 PM in response to holliek

Hi! Thank you... When I try to reset (holding down the power and home) it does nothing... No matter how many times I try or how long I hold the buttons for. :( also when I plug it in, it doesn't show in iTunes since the device isn't recognized by windows. :(. Any other ideas?

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Answer 4

AnaMusic

Level 9

57,562 points

Sep 21, 2012 10:09 PM in response to holliek

Device Not Recognised

For PC > http://support.apple.com/kb/TS1538

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Answer 5

holliek Author

Level 1

0 points

Sep 21, 2012 10:12 PM in response to AnaMusic

Thank you, these only work if you can turn on the device... I updated iTunes, switched cables and rebooted the pc- same issue and I can't reboot the ipad because it won't turn on or respond in any way yet

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Answer 6

AnaMusic

Level 9

57,562 points

Sep 21, 2012 10:14 PM in response to holliek

Try Step 3 in my first post... Sometimes you need to do that Several Times...

If no luck... it would appear you are off to the Apple Store...

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