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My iPhone 4 froze during my update to iOS6.0

I can't shut off my phone or anything. It is stuck on a black screen with the apple ID and a "stattus bar" but nothing is uploading. How do I fix this??

iPhone 4

Posted on Sep 24, 2012 8:56 AM

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1 reply

Sep 24, 2012 9:32 AM in response to Ewaterman

Hi, you need to force power down by holding power off button and home screen button together. On restart hold home button until connect to iTunes logo appears. you will then need to download iOS6 a second time via a different desktop not associated with your phone. If you have backed up either via iCloud, or iTunes you will be able to recover your data once iOS6 has loaded properly.

My iPhone 4 froze during my update to iOS6.0

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