Exchanged iPhone 5, now no LTE option in settings?

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Exchanged iPhone 5, now no LTE option in settings?

I got an iphone 5 last sunday but there was a problem so I went to the store and exchanged it today at the genius bar, however it seems now I am not getting LTE. Before, in the settings, there was an option called "enable LTE" now the option reads "enable 3G". I cant seem to find an option to turn on LTE anymore. My plan/carrier supports it as on the phone I exhanged today, I had LTE and was using it. I am on Fido in Toronto. Anyone know how I might be able to get the option back? Thanks

iPhone 5 16gb

Posted on Sep 26, 2012 3:03 PM

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Answer 1

Sep 27, 2012 12:49 AM in response to antonove

What's the model of the new iPhone that they gave you?

Settings > General > About > Model

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Answer 2

Oct 1, 2012 9:35 AM in response to antonove

I would recommend that you reset your network settings.

Resetting Network Settings for iPhones

Settings > General > Reset > Reset Network Settings > Key in Passcode (If Any) > Reset Network Settings

Note: This will not delete any data from your iPhone. Only network settings will be reset. All Wi-Fi Hotspots that you have connected in the pass will also be reset.

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