My new iPhone 5 has black and white lines on the screen. It's not been damaged. I've tried turning it off but this does not solve the problem? Please help. I can't find my answer on the Internet.
iPhone 5, iOS 6
return it it is either a faulty screen or bad screen connection I would try and solve it myself but you aren't me so just get a new one
return it it is either a faulty screen or bad screen connection I would try and solve it myself but you aren't me so just get a new one
Thanks for the advice. Surely must be able to solve rather than return. I could maybe call Vodafone my uk provider where I bought it from and see if they can help me sort it. Is there anything I can do at my end? Restore maybe? Cheers
You don't have any option but to return it or live with it I don't think.
If you attempt any kind of repair on it yourself you'll void your warranty, so if you screwed it up you wouldn't even have the option of replacing it.
Seems like a faulty screen.
Great no probs I will call them now. Just unlucky I hope it's not common. Love the phone. I have on,y just switched to apple from Nokia so still learning. Will I cloud save everything on my iPhone to my iPad? Cheers
By far the most common problem hardware-wise seems to be scuffs on the aluminium. Yours is the first report of a faulty screen I've seen.
If you use the same Apple ID on both devices it'll sync whatever you want it to - music/apps/photos/messages/etc. 🙂
I've just switched from a Galaxy S3 to iPhone 5 (having already owned an iPad for a while) so I'm in a similar position!
I now have the same problem with the black and white lines on the screen. Off to get it replaced Monday afternoon
My new iPhone 5 has black and white lines on the screen. It's not been damaged. I've tried turning it off but this does not solve the problem? Please help.
