Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Icons in menu bar and standard menus are invisible!

I'm having an issue with OS X 10.8.2 on my 15" (not Retina) Macbook Pro (late 2011, Core i7 2.4 GHz w/ 16GB RAM and SSD);


The majority of system icons in the menu bar "extras" area (that is, to the right near the date/time in the menu bar) are blank. The area where the icon would be located is responsive to clicks, and drops a menu item down upon click, but the icons themselves are invisible. The same goes for Spotlight which has a spot for it's icon and responds to the hotkey of Apple + Spacebar, but the icon itself is invisible. The only icons that are visible are third party programs that run and place themselves there such as Little Snitch, and the battery low ("red" battery) indicator icon; other battery icons are invisible.


Also invisible/blank are the icons for going back and forward in a Finder window as well as the back/forward icons in System Preferences sub-dialogs. The icons for choosing labels, changing the way Finder windows display (their view options), and a few others that I cannot name as I cannot see them are invisible as well. Icons that would normally display to the left of "All My Files", "AirDrop", "Applications", "Desktop", et cetera in the Finder window do not display, either.


I have tried installing the 10.8.2 Combo Update and using the Disk Utility "Repair" and "Verify" Filesystem options but neither fixed the issue. I have tried deleting the cached plist files for the SystemUIServer as well but there was no change in the icon display (or, that is, lack of display!).


I am running Mac OS X 10.8.2 (including the Combined Update) on the late-2011 Macbook Pro 15" w/ 2.4 GHz Core i7 (default 4GB memory and 750gb HDD; upgraded to 16GB of RAM and a Crucial M4 256GB SSD). I cannot recall if the problem started after I updated any system software or not; I upgraded to 10.8.2 via buying OS X Mountain Lion from the App Store so that I would have a copy on USB to install after replacing my HDD with my SSD. Everything worked fine on fresh installation, and I am not sure at what point the icons disappeared.


Does anyone have any insight into this problem, and more importantly, how to correct it? Please see the screenshots below for a proper illustration of the problem I am experiencing. The sole icon visible, with the two columns, is Little Snitch 3.0.


User uploaded file

^-- Clicking the menu bar battery icon (except, there is no icon!)


User uploaded file

^-- Finder window with the icons for back/forward, view options, icons for location list items on the left, etc. missing


User uploaded file

^-- System Preferences dialog, with icons for the back/forward function missing.

User uploaded file

^-- Help window with the icons for back/forward and some other function missing.



Thank you in advance!


Brandon

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Nov 10, 2012 7:02 PM

Reply
128 replies

Aug 19, 2013 11:08 AM in response to brandonpoc

I have been having all the same issues reported here. Everytime the issue occured was when my laptop ran out of juice in sleep mode then went into deep sleep. When I charged the battery and started the laptop I would lose all the user interface icons.


I narrowed the issue to having a 3rd party app (Deep Sleep) to enable hibernate when I had Lion originally installed. I upgraded to ML 10.8.x and started to have this issue.


As a temporary solution I would reboot into safe mode by holding the "shift key" during reboot. then once logged in I would launch CCleaner and clean out all temp and junk files. Reboot and the issue would go away until the laptop ran out of juice again and would go into deep sleep.


To resolve my issue i modified the sleep settings to default:


First I checked what hibernate/sleep mode I was set to using the following command:

Command: pmset -g | grep hibernatemode

Results: hibernatemode 3


I changed the setting to the default of 0 using the following command:

sudo pmset -a hibernatemode 0

I will ask for your administrator password, just enter the password of your account and continue.


I also removed the .plist files of the offending app and made sure that there where no traces of it too.


Sine making the changes I have allowed the battery to drain several times then charged it and have found that the issue has gone away (finally). Again, this is my scenerio it may not apply to everyone but its worth checking none the less.


I hope this helps, thank you.

Aug 21, 2013 4:35 AM in response to gfingerl

This is exactly why I'm asking.

I use in 95% my laptop plugged in. However recently I used it a way more on battery and experienced the problems.


I asked about cycles as my theory is that OSX can calculates remaining time wrongly.

Just image a simple situation:


OSX gets information it's 60 seconds left and starts a hibernation process. In fact there is only 25 seconds left. So in the middle of hibernation process the battery is off and the hibernation process is done not properly.


Why the information can be wrong? Well it's the same in opposite way when OSX says it's 0m0s left and you still can use the laptop for 5-10 minutes. It's just not perfect. And I think it gets worse when you have more cycles. I have 190 cycles.


You can also try to run hibernation while plugged in. I tried few times and I have never experienced the issue then.


And of course I can be wrong. Maybe OSX check some integration of RAM image (by calculating MD5 for example) and then recheck it with the sleepimage file. Then if the MD5 is not the same it shouldn't try to restore it. But I don't know. It's OSX, not Linux. So we can't check what really happens. Anyone knows?

Icons in menu bar and standard menus are invisible!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.