iMessage Activation-Apple ID Username or password incorrect

Question

Level 1

15 points

iMessage Activation-Apple ID Username or password incorrect

This is really strange. I go to Settings > Messages and am presented a "Enter Apple ID" screen. I sign in with my email address and Apple ID password. I KNOW my Apple ID login info is correct but my iPad keeps telling me 'The user name or password for 'xxxxxx@mac.com" was incorrect. Try again".

How can this be? I even assured it was correct by using it on my iMessage on my iMac & MacBook. It is the correct login and password. I also logged out of my iTunes/App Stores and relogged back in with my Apple ID and password and it worked.

This is the second issue I've had with my iPad. Yesterday I tried to get the new Amazon Instant Video player to work and it would not. I wrote it off as a problem with THEIR app. But now I wonder if it isn't something going kooky with my iPad.

So, there's my problem. Anybody out there have a solution? I do not want to create another Apple ID.

Thanks!

CJ Hazer

iPad, iOS 6.0.1, 3rd Gen

Posted on Nov 11, 2012 4:45 AM

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Answer 1

Nov 11, 2012 7:45 AM in response to CeeJaa@Mac

I'm having the same issue but with my Iphone 5. Started last night and I've changed my password 3 times through email and it still will not sign in and still pops up!

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Answer 2

CeeJaa@Mac Author

Level 1

15 points

Nov 11, 2012 8:30 AM in response to JerkWrench

Wow! That would be a real bummer for me if my iPhone 5 had the same problem. iMessage is my lifeline for my work.

Hopefully we'll get a fix for it soon.

CJ

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Answer 3

Nov 18, 2012 3:16 PM in response to CeeJaa@Mac

Any solution to this? I started having the same problem today and I am NOT going to reset my entire phone to factory settings! Is it just me or is everything apple related getting worse all the time? I'm starting to get fed up with apple, nothing is easy anymore.

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Answer 4

CeeJaa@Mac Author

Level 1

15 points

Nov 19, 2012 4:31 AM in response to niksumalm

I am confident they will get this issue resolved. I'm not giving up on them (Apple). From an ex-Windows OS user, I don't hold my breath and hope the system doesn't crash anymore when I do updates. So refreshing. Apple products all the way.

CJ

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Answer 5

Abeer999

Level 1

0 points

Dec 4, 2012 5:37 PM in response to CeeJaa@Mac

I am having the same issue with my ipad (3 gen) started when i updating with ios 6

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Answer 6

Dec 25, 2012 4:12 PM in response to CeeJaa@Mac

I was having the same problem and got it working by logging in with my iCloud email address instead of my primary (Gmail) address as the user ID. They're both linked to the same iCloud account, but for some reason using my Gmail address as the user ID gives the incorrect password error, but using the iCloud address works fine.

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Answer 7

Dec 27, 2012 5:08 AM in response to CeeJaa@Mac

Any resolution to this? I have same issue with iPad/iMessage. I can logon to other apps with same account and it works fine (eg find my phone). So frustrating.

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Answer 8

CeeJaa@Mac Author

Level 1

15 points

Dec 27, 2012 10:12 AM in response to denverdefense

No! I still can't login on my iPad. No problem on my iPhone, MacBook or iMac.

I'm going to the Apple Store tomorrow with iPad in hand. I will get a solution and post what it was.

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Answer 9

Jan 2, 2013 8:52 PM in response to CeeJaa@Mac

1) Go here: http://www.apple.com/support/appleid/manage/

2) Click on Sign in to manage your Apple ID

3) Click on Manage your Apple ID

4) Type in your Apple ID and Password and click Sign in

5) Select Addresses from the left hand side

6) Click Edit

7) In country region type United Kingdom

8) Click Save at the bottom of the page

9) Go to your Apple Device Settings - General - International - Region Format - Select United Kingdom

10) Press the Home button

11) Log into Facetime and iMessage with your CORRECT APPLE ID AND PASSWORD

This should work for all of you guys. Hope it helps.

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Answer 10

Bubba125

Level 1

0 points

Mar 6, 2013 4:07 PM in response to milindsaraswala

It didn't work.

And I know my password is correct because I can log into here and App Store

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Answer 11

Organik

Level 1

34 points

Apr 23, 2013 8:59 AM in response to CeeJaa@Mac

Having this same problem, iPhone 5. Any solution?

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Answer 12

artelka

Level 1

0 points

Jun 8, 2014 4:23 AM in response to CeeJaa@Mac

I had the same issue on 5S and iPad 3. I solved the problem logging to imessage with secondary mail (@icloud.com) as my apple id instead of main email. Working on my 5S and iPad 3.

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Answer 13

Sep 18, 2016 8:33 AM in response to CeeJaa@Mac

I had the same issue too and here is how I fixed it.

1, Turn off your two step verification.

2, Then sign out from everywhere (App Store, iMessage, iCloud, FaceTime) on every device where you use this Apple ID.

3. Restart the devices, and log on in the usual way.

Voila.

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Answer 14

Mar 30, 2017 4:35 PM in response to CeeJaa@Mac

Thats very true

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