i was watching a dvd and the sound transfered to the main speakers and now nothing works in the headphone jack. I have tried several headphones and none transfer the sound away from the computer speakers. Can anyone assist me please.
desktop
Stick a plastic toothpick inside the jack and gently jiggle around. There's a mico switch that can get stuck. If it's stuck, you'll see a red light inside. You want to turn that light off.
If that isn't it, do a PRAM reset. Hold Option(alt)-CMD-P-R down together at the startup chime. Keep holdng for a total of 3 chimes, then let go to finish booting.
I've had this problem twice in 3 years with my iMac. Fiirst fix was to replace the headphone board inside computer. The most recent failure(this week) was still covered under AppleCare.
I was expecting the same"fix", replace Audio I/O Cable board...well the replacement part was ordered and installed and I'm being told that this still does not solve problem. Now they think my exterior case is "warped" and a new one needs to be ordered and installed.
This seems very drastic to me. I looked at audio jack at back of iMac and it appears that the earphone jack receptical does not aligined perfectly with the drilled holed in the aluminum casing. I'm thinking there has to be an easier way to make this work...any ideas?
no light inside and as the machien is only 2 weeks old i am reluctant to stick anything inside. I tried the pram reset with no result. anything else i can try
SMC reset. Must pay strict attention to the timing.
http://support.apple.com/kb/ht3964
Check settings in Sys Prefs>Sound
Open up Audio MIDI Setup.app in Utilities. Does it look like this for the settings?
unfortunatly it look quite differantand as this is my very first mac I am a little lost
Message was edited by: thebogieman
i tried to put a picture on here but when i save the post the picture dissapears
Sorry, it crossed my mind it might be different. That's from my Snow Leopard. But why don't you post a screenshot of what yours looks like. Shift-Cmd-3 then use the camera icon above.
There have been problems with images. Might try again.
called apple care and the card is not being recognised so the computer needs to go in to get a new one.
headphone jack not working
