Cracked ipad mini screen on Christmas present
My son just dropped his ipad mini that he has had for 3 days and cracked the corner. What are options???
iPad mini Wi-Fi
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
My son just dropped his ipad mini that he has had for 3 days and cracked the corner. What are options???
iPad mini Wi-Fi
It will cost you approximately US$250.00 to US$300.00
Apple will replace the entire iPad; they don't repair.
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Wow I only paid $349. That is crazy. We have 7 apple products in our home and that makes me want to stop buying their products. I can't imagine that they can't replace the screen.
If you buy a car and crash it leaving the dealership; will they replace the car? If you bought AppleCare they will replace it according to the terms and conditions. A cracked screen due to a fall is not their responsibility.
No, however if you bash in your bumper and crack your windshield then you pay what it costs for a new bumper and a new windshield, not over half what the car cost. I think they should charge a reasonable amount to replace the screen. It doesn't cost $200 and I don't want a new ipad just a repair.
If the new bumper and windshield cost to repair/replace are half the cost of the car then that is what you will pay.
Take it up with Apple if you don't like their pricing structure. It will cost you what they charge.
Use the "Contact Us" link at the bottom of these pages.
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below.
iPad model | Out-of-Warranty Service Fee |
---|---|
iPad mini | $219 |
iPad 3rd, 4th generation | $299 |
iPad 2, iPad | $249 |
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Cheers, Tom 😉
Cracked ipad mini screen on Christmas present