My Ipad Mini Keeps Closing Apps and Returning back to the Home Screen?

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Level 1

5 points

My Ipad Mini Keeps Closing Apps and Returning back to the Home Screen?

Hi,

I bought an ipad mini at the beginning of December and i have had problems with it ever since.

For some reason i could be in the middle of doing something (doesnt matter what app or what i'm doing) and it will just shut down and return to the home screen so i then have to open the app again?

Its quite frustrating and i have searched the web high and low for other similar problems but i cannot find anything.

I am using the ios 6.0.2.

Thank you

Daniel

iPad, iOS 6.0.2

Posted on Jan 9, 2013 6:53 AM

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Answer 1

Best reply

Kilgore-Trout

Level 8

37,471 points

Jan 9, 2013 6:54 AM in response to aydenamy

Try a reset: Simultaneously hold down the Home and On buttons until the iPad shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the iPad back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset.

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Answer 2

aydenamy Author

Level 1

5 points

Jan 9, 2013 6:59 AM in response to Kilgore-Trout

Hi,

Thank you for your quick response.

I have tried both of them several times and its ok for about half a day and then it will go back to the same again where it keeps kicking me out of the apps.

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Answer 3

Jan 9, 2013 7:29 AM in response to aydenamy

You might need to consider restoring the iPad to factory settings: http://support.apple.com/kb/index?page=search&src=support_site.home.search_sugge sted.search&locale=en_US&q=restore%20ipad%20manually

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Answer 4

aydenamy Author

Level 1

5 points

Jan 9, 2013 7:38 AM in response to Kilgore-Trout

Yeah i have done this already too, i think i may have to just take it to an apple store, i will call them tonight and see if they can do anything over the phone.

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Answer 5

Jan 9, 2013 7:40 AM in response to aydenamy

Probably a good idea. But I suspect they will need you to bring it in. The Genius bars do not do support over the phone, I don't think.

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Answer 6

Diavonex

Level 9

67,217 points

Jan 9, 2013 7:54 AM in response to aydenamy

Close all inactive apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.

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Answer 7

Dartiesdad

Level 4

1,112 points

Jan 9, 2013 7:55 AM in response to Kilgore-Trout

James

I had a similar issue on my iPhone, stopping in the middle of an app and returning to the home passcode screen, and I beleive Resetting Network settings worked for me. Might that be helpful here?

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Answer 8

Jan 9, 2013 7:56 AM in response to Dartiesdad

Certainly wouldn't hurt

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