Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Itunes 11.0.2 could not backup the iphone because an error occurred

I am using iTunes 11.0.2 with iphone 4s. Since March 8th, 2013, my iphone tries to backup to itunes and it keeps getting the error: "Itunes could not backup the iphone because an error occurred" I have tried everything on the troubleshooting website: http://support.apple.com/kb/TS2529 and nothing seems to work. My itunes works with my ipad 2 and ipod classic with syncing and backing up but not my iphone 4s. I even tried backing up on another computer and it still doesn't work. Please help.

iPhone 4S

Posted on Mar 17, 2013 8:52 AM

Reply
Question marked as Best reply

Posted on Mar 28, 2013 5:24 PM

I just restored my phone, restored to my last backup. Everything installed and I tried backing up again and it worked.

1 reply

Itunes 11.0.2 could not backup the iphone because an error occurred

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.