My iPad won't charge unless it's turned off. What's wrong?

Have you tried a reset?

Hold the Sleep and Home button down until you see the Apple logo.

Hey,

I just want to give another view on this topic.

I have an iPad 3 64Gb here. Since 4 days I´m having the same issue...it didnt charge. Then after waiting a few times, it charged, but extremely slow. I thought maybe it would be broken now and quickly made a backup. I am using my iPad everyday and it is really bad that it stopped working. After the backup it didn´t charge again...

I tried many things like e.g new cable, 3 chargers, Laptop and many reboots but neither one of them worked.

Since I had a backup I deleted my settings (Not my data) because I thought it may work then.

This also didn´t work so I thought if I will reset it completely to facturynew, it could work.

I also thought it is a software issue because when I turned off and plugged it in, it immediatly turned on like usual.

So it knows when it gets charged (also when plugging into the laptop)

When I am plugging it in it also don´t shows the "not charging" or sth else. Just as if there isn´t even a cable plugged in.

Sometimes my pc makes that connection sound but shows it as unrecocnisable device so it don´t knows if it is an iPad or sth else. I also tried dfu mode but it didn´t work neither.

So now I am sitting here with a restored iPad which I can only charge when I am turning it off. (And then it is slow too)

And I can´t use it because all my apps are deleted. My backup is also inaccessible because I cant restore my ipad cause the cable connection isnt working.

So its not usable anymore. I used it a long time and it was really reliable. Since Ios 9 it got slower and slower and because the software support ended anyways I think that apple wants these old devices to break and stop working...

Really sad because I really liked it. I would like to buy a new one but it is too expencive and I dont have 600$ left at the time.

I want to finish my pc which I am building first and I hope that it may fixes itself when I dont use it that often but I don´t think that will happen.

Maybe some people have the exact issue, so I tried to describe it as clearly as possible. I will see, if it will start working maybe or if I can at least recover it to the state when I had my apps and data...

Best regards

You may want to backup and do a restore.

I have a similar problem. My iPad battery will actually discharge when it is plugged into a charger and I am using it. I spoke to Apple Care and they recommended that I restore to factory settings. That was fine, until I restored from back up and the problem returned. I took my iPad to a Genius Bar and the battery diagnostic tests showed the battery was in good condition. Yesterday I set up the iPad as a new iPad and it had a 100% charge, which it held for sometime and after approximately 8 hours of sporadic use, the battery was still 55% charged. When I returned home, I installed some of my favourite apps, including setting up the iCloud for iWork files and this morning the iPad was again losing battery charge when it is plugged into the charger. It seems as this must be a software glitch - any suggestions?

If you setup as new and you can't control the discharge, there must be a hardware problem.

where is this apple support communities? please reply we are all waiting for the solution. why are you being so blind.

I have the same issue with my ipad air, took it to apple store and they wanted to replace with another ipad for 300 bucks. You buy a 500 dollar device that only lasts year and half. Apple is a joke,never gonna buy another product from them.

In response to denis9864

I'm having the exact same issue as you. It is 18 months old, took it to the Apple Store and they could only offer their obligatory $300 refurbished iPad. I'm just mortified that a $500 machine would only last that long.

I took it to a computer repair, but they couldn't figure it out either. Sails they saw it once before in an iPad mini, suggested I just live with it. Obviously something is amiss here. I wish Apple people would jump in here with an answer.

I have the exact same problem. The iPad shows that it's charging but loses battery percentage while I'm using it. Only when it's turned off does it ever gain battery. I am going to try an iTunes restore because I've tried everything else, but I'm not hopeful.

Are you using the 12 Watt charger that came with the iPad, or one with a lower rating? iPad needs the higher current, particularly to charge the battery while being used. Most USB chargers have a lower rating; computer ports are the worst. Some 2-port chargers are rated 20 Watts, but that means 10 Watts per port; they cannot deliver 20 W to one port. A charger that works fine on a phone may not have the oomph to charge an iPad effectively.

Yes. I worked at an AT&T store for 6 years and I am mobile device technician for an insurance company. I appreciate the response but I should have posted originally not to suggest soft resets, original Apple accessories, etc. That's what I mean by I've tried everything.

So, you understand that it takes current to charge the battery and current to run the device, and if the charger doesn't produce enough current, the battery may continue to discharge while running on the charger. My iPad air charges much more slowly when running, and I'm only web browsing, no music, etc. What model is your iPad? I wouldn't mess with software recovery fixes, since charging is not a software feature.

Same here with my Ipad Air. Also was suggested to change it for a new one! What a joke... Anyone managed to solve this?