IOS 6.1.3 Killed my mail app
I updated my phone 5 to IOS 6.1.3 and now my Mail app crashed as soon as it opens. Any ideas how to fix this?
I updated my phone 5 to IOS 6.1.3 and now my Mail app crashed as soon as it opens. Any ideas how to fix this?
I'm having this issue also. I was hoping this update would fix the things it ruined from the last update, but now my phone is worse. I refuse to reinstall
I know it has to do with Gmail becuase once I disbaled those accounts my mail works. I deleted one of my Gmail accounts and when I add it back the app closes without adding the account back.
Did you have gmail set up as an Exchange account? If so, that's probably the issue. Google has terminated support for Exchange Active Sync for unpaid accounts, though I haven't heard of it causing mail app to crash until now.
Ive had 4 Gmail accounts on my phone (3G, 4 & 5) and have never had a problem until last night when I installed the update. (6.1.3)
And is it configured as an Exchage account? Google has terminated the ability to set up new configurations of gmail using EAS. I wouldn't think that an update would kill the existing config, but it may. Set it up as a 'regular' gmail account. Does it work?
I don't know how to see how it's set up or change it. My verizon email works fine as long as I turn off the gmail accounts. A soon as I try to add one back I don't get any options other than selecting Gmail. Once I add my info the ap crashes. My Gmail app was working fine and now it crashes too.
Restore the phone using iTunes. Something is corrupt. There have now been several reports of this behavior here.
Does that mean I'll lose everything?
Not if you've been backing up, no.
Same problem here. I have one Yahoo, one Exchange, and one Gmail. They all worked in 6.1.2. After the update the Mail closes in a few second after opening. After I deleted the Gmail account, mail works normally with the Yahoo and Exchange account.
The same problem!!!
There was not in previous iOS versions up to 6.1.3!!!
Why I should delete my Gmail to have an access to iOS mail app maybe better to delete stupid guys who write such updates in Apple company.
Don't have such issue with iPad with iOS 6.1.3 with Gmail accounts :(((
I have the same problem too. Does anybody found a solution? So nasty surprise from Aplle ;(
I am having the same problem with my ipad 3. My ipad mini and my iphone updated to 6.1.3 without any problem and work fine. The ipad 3 mail gmail doesnt work. My other emails work fine. I tried restarting the ipad, closing the mail app several times. Finally I deleted the gmail account. Then I tried to add it back on and it keeps crashing.
I am now in the process of erasing the ipad and will try to restore it from the cloud. VERY IRRITATING!!!!
EXACT same problem! Deleted all my gmail accounts and it won't let me re-add them.
Yesterday my phone was getting really hot too. Drained the battery super quick. It's better now that I deleted my mail accounts.
I have done all the things that were said and still I cannot access my mail. is there anything about this problem that anyone knows from Apple?
IOS 6.1.3 Killed my mail app