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How do I access the app store?

My iPad will not let me access the App Store. It says it is loading but never does.

iPad, iOS 6.1.3

Posted on Mar 31, 2013 8:58 AM

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1 reply

Mar 31, 2013 9:02 AM in response to Leithead

Start with this. Close the App Store app completely and reboot the iPad. See if it will load after that.


Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus ➖ sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.


Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

How do I access the app store?

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