I am unable to join my own wifi network with new iphone 5

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Level 1

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I am unable to join my own wifi network with new iphone 5

I am unable to join my own wifi network with new iphone 5. It has the latest software downloaded too. Keeps saying unable to join network after I type in the password. All my other devices are able to join but just not the iphone. I've called Verizon and my internet provider and they have been unable to help. I had no problems with my iphone 4 with this very same issue. Please help or I'll be forced to return this phone. I have 13 days left.

MacBook Pro (15-inch, Mid 2012), Mac OS X (10.7.5)

Posted on Apr 3, 2013 7:48 PM

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Answer 1

randers4

Level 9

63,519 points

Apr 3, 2013 8:32 PM in response to rlane808

Try power-cycling your router (unplug for 15 seconds, then plug back in), then on your phone go to Settings>General>Reset and tap Reset Network Settings, and try joining your network again. Note: resetting network settings will erase passwords for previously joined networks on your phone.

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Answer 2

nmainas

Level 1

0 points

Apr 4, 2013 1:22 AM in response to rlane808

I have the same problem. Everything was fine in my 4s until 6.1.3 update. Then the wifi and bluetooth stopped working. Apple has to fix this with a new update. There are hundreds of 4s holders with the same problem. This is unacceptable.

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Answer 3

May 7, 2013 1:53 AM in response to rlane808

I have the same problems as above, I have restored and reset all the settings, no wifi or Bluetooth on my gsm iPhone 5

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