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iphone 5 will not stay connected to wifi

iphone 5 will not stay connected to wifi

iPhone 5, iOS 6.1.3

Posted on Apr 15, 2013 6:36 PM

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2 replies

Apr 16, 2013 12:46 AM in response to thompslm

If the issue occurs with multiple networks, it might be a hardware defect.

Have you tried troubleshooting steps in this article? http://support.apple.com/kb/ts1398


If that fails, you could also try restoring the device as new. If that doesn't solve the issue, the device may need service.


Follow the steps in: http://support.apple.com/kb/HT4137


NB: set up as a NEW device because a software issue will be in the backup. If the issue persists after restoring as new, you should offer the device for service.


Good luck 🙂

iphone 5 will not stay connected to wifi

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