My microphone has stopped working on my ipad 2 16GB 3G. How do I get it to start working again?

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Level 1

9 points

My microphone has stopped working on my ipad 2 16GB 3G. How do I get it to start working again?

I am not sure when it happened but my microphone has stopped working on my ipad 2. I downloaded an application from the App Store called Starmaker for my daughter. When she tried to follow the start up instructions, she could not make a demo recording as there is no sound.

My daughter and I have used the recording/sound facility before as, when away from, I have used Skype and my daughter has used the talking animal apps.

I have tried a hard reset and tried to clear the microphone by blowing on it and using the hoover attachment to clear it but unfortunately there has been no difference.

I would be grateful for any advice you have to clear this problem, so I can have the full use of my ipad again.

Thank you.

Becva5

iPad 2, iOS 6.1.3

Posted on May 1, 2013 5:40 AM

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Answer 1

May 1, 2013 5:44 AM in response to becva5

Does it no longer work with skype or facetime?

Try this...

Make sure IOS is updated to latest version

(How to update your iOS device

http://support.apple.com/kb/HT4623)

Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.

If that doesn't work then reset the device by going to settings/general/reset/reset all settings (or for network connection issues 'reset network settings').

(no media or data will be deleted from the device, this will only take a minute).

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Answer 2

becva5 Author

Level 1

9 points

May 1, 2013 12:12 PM in response to GrumpyGator

Thank you Grumpy for your reply.

I have updated my pad and tried rebooting it but it made no difference.

I tried to reset the settings but it will not accept my passcode. Is there perhaps a universal code for this at all?

I did however try shouting into the microphone which, when played back you can hear my voice but extremely muffled. I understand I need to get a compressed air canister to try and blow out any dust which might be in there and this could be the reason why I can use the microphone. I will and try and get one tomorrow.

Thank you again for taking the time to answer my query.

Best wishes

Becva5

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Answer 3

May 1, 2013 1:23 PM in response to becva5

If you have a passcode on the device and you don't know it, then thats another issue. For that, the ipad will need to be restored. This may or may not also resolve your mic issue.

You didn't say wether or not the mic fails with just this one app, or with facetime and skype as well.

Try this audio recording app if needed to test further

https://itunes.apple.com/us/app/audio-memos-free-voice-recorder/id304075033?mt=8

I'd stay away from using anything like a vaccuum on the ipad, but clean air might work

Try backing up the ipad to both icloud and itunes first.

iTunes: Backing up and Restoring iOS software

http://support.apple.com/kb/HT1414?viewlocale=en_US

About iOS backups

http://support.apple.com/kb/HT4946

After backing up your ipad, then try restoring it, first set up as a 'new' device.

If you have any issues with backing up or restoring then...

Unable to update or restore

http://support.apple.com/kb/HT1808?viewlocale=en_US

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