iphone not showing up in itunes
i still cannot see my iphone in itunes, i did everything the troubleshoot assistance ask and nothing. please help! anyone! ran into the same problem. did everything possible.
iPhone 4, iOS 6.1.3
User profile for user:
norm123
User level:
Community Specialist
Hello mizv80,
Welcome to the Apple Support Communities. If the phone looks like it is getting power, the iTunes does see it. With the new version of iTunes, it would be the left of the iTunes Store icon
If you like how iTunes worked before, I will suggest taking a look at the article that will bring back most commonly used features in iTunes.
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649
In iTunes 11 you have the option to turn the Sidebar and the Status Bar on or off; they are off by default. To do this in the menus, go to:
- ▪ Show Sidebar - Choose View > Show Sidebar (this feature will display iTunes features on the left side of the application including Library, Store, Shared, Genius, and Playlists).
- ▪ Show Status Bar - Choose View > Show Status Bar (this feature will conveniently display the number of items and playback time for a category, for example, music or movies).
If it still does not show up, then the next best thing would be schedule a Genius Bar Appointment.
http://concierge.apple.com/reservation/us/en/techsupport/
Have a good one.
-Norm G.