iPhone 4: auto active speakerphone but mute call (microphone/speaker)

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iPhone 4: auto active speakerphone but mute call (microphone/speaker)

Hi, I've got an iPhone 4 that works all perfectly.

For some days I can't ear when make a call and also my voice can't be eared from other people: speaker and microphone are mute and iOS auto-activate speakerphone on out/ingoing calls.

I tried to reovery the phone and install latest iOS without solution.

Can someone help me?

Regards, thanks

Posted on May 3, 2013 2:08 PM

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Answer 1

mario49

Community Specialist

May 6, 2013 9:19 AM in response to Kokkolos

Morning Kokkolos,

After what you described take a look at these articles:

This may be a hardware issue.

iPhone: Can't hear through the receiver or speakers

http://support.apple.com/kb/TS1630

iPhone: Sound muffled or low from the speaker or when speaking into the mic

http://support.apple.com/kb/TS1631

iPhone: Hardware troubleshooting

http://support.apple.com/kb/TS2802

Hope this helps,

Mario

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