Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 5 ios 6.1.^update error

I just got a prompt that there was an update for my Iphone 5. I chose to have it installed, but the process ended in error and now my Iphone wants to restore to manufacture settings. I will lose all my settings, etc. Why and how can I prevent this

Posted on May 5, 2013 7:07 AM

Reply
1 reply

May 7, 2013 7:43 AM in response to Danng

Hi Danng,


It is always a good idea to make sure you have a good backup of your current configuration before performing an update. If you have already done so, you should be able to restore your current settings in the case of any issues:


iOS: How to back up

http://support.apple.com/kb/HT1766


For an outline of the steps for updating an iOS device, the following article may be useful:


iOS: How to update your iPhone, iPad, or iPod touch

http://support.apple.com/kb/HT4623


There is also an article for addressing specific errors you may encounter during an update:


iOS: Resolving update and restore alert messages

http://support.apple.com/kb/ts1275


Regards,

- Brenden

Iphone 5 ios 6.1.^update error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.