My ipad 2 is frozen on the apple icon screen. It wont shut off or respond to a hard reset. I tried restoring it with my itunes account. My itunes account will not recognize my ipad. what should I do?
I was updatiing an app on my ipad 2. It froze and I had to shut it off. When I turned it back on, it froze on the apple icon screen. It will not exit this screen even with a hard reset. I thought my only option was to restore it, but my computer wont recognize the ipad device. It wants to recognize it, but it ends up rejecting it after tryiing several times. What can I do?
iPad 2