iPhone 4S 6.1.3 stuck in dock mode

The Basic Troubleshooting Steps are:

Restart... Reset... Restore from Backup... Restore as New...

Restart / Reset

http://support.apple.com/kb/ht1430

Backing up, Updating and Restoring

http://support.apple.com/kb/HT1414

If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...

Be sure to make an appointment first...

This thread has 700+ views, it's gotta be a larger problem. I definitely struggle with this every week.

<Edited by Host>

I also tried everything but after the update to 6.1.3 i lost my sound and my iphone is stuck in dockmode.

Same issue here. Tried everything. restart-restore, dockconector etc... no good. been to AppleStore, ve been told, that need to replace some hardware... (kind of sad, cuz looks like a software problem to me)

for the first time really dissapointed about apple

I have actually fixed this and from my VERY basic understanding it's as if the contact points on the connector somehow switch the command round, I.e when the docking port is open- it's in dock mode and when connected it goes to iPhone speaker mode. It's not easy, but the way I did it was to interact with the volume slider on the iPhone while pulling the phone out of the dock just a second before the phone realised it was docked. Like I say not an easy fix and it must have taken me a few attempts before it forced itself back to open -headphones/iPhone speakers and closed for dock connector. Never happened since. Although another possibility is that a connector was bent and while I was docking and re docking straightened it out? Either way never happened since.

I too have this problem. I dock my iPhone on an iHome overnight for charging, and "dock" the phone in my car when driving to work in the morning. The connection to the car causes the phone to go into a pseudo-accessory mode, similar to what happens when it's on the iHome. The phone works well enough, I can make and receive calls, and use almost all other phone features, except playing audio through the speaker. This includes music and videos. Connecting the phone to the dock, and then turning off the dock will restore the phone to "normal" mode for a few minutes, but then the phone reverts back to dock mode. Rebooting the phone hasn't helped. I'm almost willing to restore the phone, but based on this feedback that doesn't seem to resolve the issue. I'm using an iPhone 4S running iOS 7.0.4, Model Firmware 5.0.02.

xMangaRx:

I have same problem, just to let you know restore won't help. I tried to restore 3 times and it didn't help 😟.

FOUND A SOLUTION!!! It worked for me.

So the issue is, that the connector is coverred with water/sweat stains... (I was doing lots of sports with arm-band) This makes your iPhone think its in dock-mode. You need to remove it... I guess special calc remover fluid which is used for your smoothing-iron and a soft toothbrush should work. (I actually used vinegar, chemically same effect).

1. turn off iPhone

2. put some of this calc-removing fluid on the toothbrush

3. gently clean the connector

4. repeat if needed (I've done 3-4 times, till got unstuck for sure)

+1. be carefull not to damage connector (I have broken 1-2 pins, but seems not to effect overall work)

+2 wait till all fluid dries, so you dont burn some circuits (wrap your phone in newspaper and put it in warm place)

Hope it will work for you guys.

I think its still better than whot your iService will suggest = changing the motherboard for...

Thank you for advise, but unfortunately it doesn't work for me . I tried several times and dock effect still remains

All you have to do is grab a paper that is thin and gently try to clean the connection by cleaning above and under the charger port until the volume starts working. It worked on the first time for me and for other people. If it doesn't work the first time keep trying and it will work.

This totally worked! I was trying to watch netflix and it kept saying it was connected to a random dock and I couldn't understand how considering it was in my hand and I don't even own a dock. Tried this with a push pin and Voila!

I used a piece of paper to stick into the docking/charging port and slid it back and forth a few times, which did the trick.