Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad disabled connect to iTunes

I have been using my iPad and had synced with my laptop.

due to an error, my iPad is disabled, connect with iTunes.

i connected to my apple air, but it is asking me to connect to my old laptop,

which is not used by me any more, and did try to connect to Apple Air, and is asking me to connect to my old laptop.

since i do not hv it with me, what can be done or what has to be done ?

please can you help me with my problem, will be greatful to you.


thanks in advance.


regards

!deabdp

iPad 2 Wi-Fi + 3G, iOS 6.1.4

Posted on May 24, 2013 10:45 AM

Reply
2 replies

May 24, 2013 11:58 AM in response to ideabdp

iOS: Device disabled after entering wrong passcode

http://support.apple.com/kb/ht1212


How can I unlock my iPad if I forgot the passcode?

http://tinyurl.com/7ndy8tb


Using iPhone/iPad Recovery Mode

http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm


Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.


~~~~~~~~~~~~~

‘iPad is disabled’ fix without resetting using iTunes


Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.

I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).

Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:

1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.

2. Open iTunes with the iPad disconnected.

3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.

4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).

5. Click ‘Setup as new iPad’ and then click restore.

6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.

7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.

8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.


If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.

~~~~~~~~~~~~~


Try it and good luck. You have nothing more to lose if it doesn't work for you.


Sync Your iOS Device with a New Computer Without Losing Data

http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/


Syncing to a "New" Computer or replacing a "crashed" Hard Drive

https://discussions.apple.com/docs/DOC-3141


 Cheers, Tom 😉

iPad disabled connect to iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.