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my ipad mini will not recognise wifi passwords or backup to itunes

I have tried two different routers, both of which I have reset and I have reset the network setting both times on the ipad mini. I have also upgraded to latest release 6.1.3.


Also, when I try and back up to itunes it says "itunes could not back up because an error occurred" and that's the only explanation I get. I am outside the 90 days but it has been like this since I bought it - have been too busy to sort it until now.


- any help greatly appreciated!

iPad, iOS 6.1.3, ipad mini

Posted on May 29, 2013 5:21 AM

Reply
1 reply

May 31, 2013 8:58 AM in response to joohn101

Morning joohn101,


Thanks for using Apple Support Communities.


You can resolve backup errors by following the steps in this article.


For more information on this, take a look at this article:

iOS: Troubleshooting backup issues in iTunes

http://support.apple.com/kb/ts2529


and


iOS: Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/ts1398


Best of luck,

Mario

my ipad mini will not recognise wifi passwords or backup to itunes

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