Earlier today my phone shut off and is behaving as if it has a dead battery but won't charge. It only shows the apple logo. I've tried a reset by holding the lock + home button but it's not changing anything. HELP?
iPhone 5
Hello Emma,
If you are having issues with your iPhone, check out the hardware-troubleshooting article below, if it does not resolve the issues check out the restore article.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using Apple Support Communities.
Regards,
-Norm G.
My iphone 5 wont turn on only shows apple logo
