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Is there a way to get outlook 2013 to work with icloud?

Cannot get icloude to work with outlook 2013. keeps saying repair outlook.

iPhone 5, iOS 6

Posted on Jun 21, 2013 9:36 PM

Reply
Question marked as Best reply

Posted on Jun 22, 2013 5:45 AM

I've seen a few threads on this on the Apple boards about integration issues. I'm not sure Apple officially support iCloud PC plug-in on Office 2013 platform. Purchased Off2K13 a number of months ago and it is sitting waiting for iCloud PC support. iCloud 2.1.2 & 2.1.1 keep generating a 'repair installation' message. Only fix on my primary PC was to re-install Off2K10 and everything works without error.


Got Off2K13 through my work program, don't feel bad about having a $8 dollar piece of S/W sitting doing nothing. If I paid full retail, would be angry about the lack of integration, and having to buy a earlier copy of Office to get iCloud to play nice with my PC.


Apple will need an update for iCloud Control Panel for PC. Think a misnomer exists about 'does it really work'. Some folks report it working but, wonder if some of the iCloud integration pieces actually work, or other folks report things start 'mysteriously' start to fail a few days later.


In addition, Apple http://support.apple.com/kb/ht4759 does NOT call out 'Off2K13' in iCloud requirements. It says Off2K7 or Off2k10. If Off2K13 was listed it probably would be working without issue.


Below is for those interested in the test cases. I'm a project engineering so, familiar with QA testing procedures, and have a 'sandbox' at home to play with S/W configurations, etc.. and test integration components. Most of this work was done in a few hours in the morning over a cup of coffee. Have H/W infrastructure in-place, and VM snapshots. In addition, it was a perfect fit for a assignment for a College computer class. We're studying software integration testing & development procedures.


Use Cases:

-------


**Note: All use cases were done with 'Wipe & Load' process. That way everything was a 'pristine' installation.


Virtual Machines (VM) | Bare Bones Configuration Management (CM)


Baseline Image (VMs & Bare Bones)


OS: Tested

Windows 7 32/64bit Professional

Windows 8 32/64bit Professional


Patch Management:

All applicable Microsoft patches and service packs installed


3rd Party Commercial Off The Self (COTS) S/W: Tested

Microsoft Office 2013 32/64bit

iCloud Control Panel 2.1.1 & 2.1.2


Antivirus:

Not installed. Didn't want to containment testing


Browser:

Both IE9 & IE10 were tested in all my use cases. don't think it matters but, wanted to do so my use case included browser instances scenarios.


Email Account Settings:

1. Primary (Comcast) - IMAP & POP/SMTP

2. Secondary (Verizon FiOS) - POP


Note: Made sure iCloud was NOT the default Outlook email client. Some have suggested if it is, generates the error message on Outlook.



Use Cases 1: Microsoft Virtual PC

Standard VM Specs


1. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W7 (32-bit) VM = Repair Installation Message

2. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (32-bit) VM = Repair Installation Message

3. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (64-bit) VM = Repair Installation Message

4. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W8 (32-bit) VM = Repair Installation Message

5. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W8 (64-bit) VM = Repair Installation Message


Use Case 2: Microsoft Virtual PC

Standard VM Specs


1. Installed iCloud 2.1.2 & Off2K13 (32-bit) on W7 (32-bit) VM = Repair Installation Message

2. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W7 (32-bit) VM = Repair Installation Message

3. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W7 (64-bit) VM = Repair Installation Message

4. Installed iCloud 2.1.2 & Off2K13 (32-bit) on W8 (32-bit) VM = Repair Installation Message

5. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W8 (64-bit) VM = Repair Installation Message


Use Case 3: Oracle VirtualBox

Standard VM Specs


1. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W7 (32-bit) VM = Repair Installation Message

2. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (32-bit) VM = Repair Installation Message

3. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (64-bit) VM = Repair Installation Message

4. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W8 (32-bit) VM = Repair Installation Message

5. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W8 (64-bit) VM = Repair Installation Message


Use Case 4: Oracle VirtualBox

Standard VM Specs


1. Installed iCloud 2.1.2 & Off2K13 (32-bit) on W7 (32-bit) VM = Repair Installation Message

2. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W7 (32-bit) VM = Repair Installation Message

3. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W7 (64-bit) VM = Repair Installation Message

4. Installed iCloud 2.1.2 & Off2K13 (32-bit) on W8 (32-bit) VM = Repair Installation Message

5. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W8 (64-bit) VM = Repair Installation Message


Use Case 5: VMWare Workstation

Standard VM Specs


1. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W7 (32-bit) VM = Repair Installation Message

2. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (32-bit) VM = Repair Installation Message

3. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (64-bit) VM = Repair Installation Message

4. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W8 (32-bit) VM = Repair Installation Message

5. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W8 (64-bit) VM = Repair Installation Message


Use Case 6: VMWare Workstation

Standard VM Specs


1. Installed iCloud 2.1.2 & Off2K13 (32-bit) on W7 (32-bit) VM = Repair Installation Message

2. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W7 (32-bit) VM = Repair Installation Message

3. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W7 (64-bit) VM = Repair Installation Message

4. Installed iCloud 2.1.2 & Off2K13 (32-bit) on W8 (32-bit) VM = Repair Installation Message

5. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W8 (64-bit) VM = Repair Installation Message


Use Case 7: Primary PC (Wipe & Load Re-Image)

PC Specs:

Alienware Auro (Gen1)

12GB Memory

i7 920 @ 2.67

256 SSD Primary Drive


1. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W7 (32-bit) VM = Repair Installation Message

2. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (32-bit) VM = Repair Installation Message

3. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (64-bit) VM = Repair Installation Message

4. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W8 (32-bit) VM = Repair Installation Message

5. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W8 (64-bit) VM = Repair Installation Message


Use Case 8: Primary PC (Wipe & Load Re-Image)

PC Specs:

Alienware Auro (Gen1)

12GB Memory

i7 920 @ 2.67

256 SSD Primary Drive


1. Installed iCloud 2.1.2 & Off2K13 (32-bit) on W7 (32-bit) VM = Repair Installation Message

2. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W7 (32-bit) VM = Repair Installation Message

3. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W7 (64-bit) VM = Repair Installation Message

4. Installed iCloud 2.1.2 & Off2K13 (32-bit) on W8 (32-bit) VM = Repair Installation Message

5. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W8 (64-bit) VM = Repair Installation Message


Use Case 9: 2011 MacBook Pro 15' w/ Parrarels Desktop VM


1. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W7 (32-bit) VM = Repair Installation Message

2. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (32-bit) VM = Repair Installation Message

3. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (64-bit) VM = Repair Installation Message

4. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W8 (32-bit) VM = Repair Installation Message

5. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W8 (64-bit) VM = Repair Installation Message


Use Case 10: 2011 MacBook Pro 15' w/ Parallels Desktop VM


1. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W7 (32-bit) VM = Repair Installation Message

2. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (32-bit) VM = Repair Installation Message

3. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (64-bit) VM = Repair Installation Message

4. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W8 (32-bit) VM = Repair Installation Message

5. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W8 (64-bit) VM = Repair Installation Message

2 replies
Question marked as Best reply

Jun 22, 2013 5:45 AM in response to garyleelane

I've seen a few threads on this on the Apple boards about integration issues. I'm not sure Apple officially support iCloud PC plug-in on Office 2013 platform. Purchased Off2K13 a number of months ago and it is sitting waiting for iCloud PC support. iCloud 2.1.2 & 2.1.1 keep generating a 'repair installation' message. Only fix on my primary PC was to re-install Off2K10 and everything works without error.


Got Off2K13 through my work program, don't feel bad about having a $8 dollar piece of S/W sitting doing nothing. If I paid full retail, would be angry about the lack of integration, and having to buy a earlier copy of Office to get iCloud to play nice with my PC.


Apple will need an update for iCloud Control Panel for PC. Think a misnomer exists about 'does it really work'. Some folks report it working but, wonder if some of the iCloud integration pieces actually work, or other folks report things start 'mysteriously' start to fail a few days later.


In addition, Apple http://support.apple.com/kb/ht4759 does NOT call out 'Off2K13' in iCloud requirements. It says Off2K7 or Off2k10. If Off2K13 was listed it probably would be working without issue.


Below is for those interested in the test cases. I'm a project engineering so, familiar with QA testing procedures, and have a 'sandbox' at home to play with S/W configurations, etc.. and test integration components. Most of this work was done in a few hours in the morning over a cup of coffee. Have H/W infrastructure in-place, and VM snapshots. In addition, it was a perfect fit for a assignment for a College computer class. We're studying software integration testing & development procedures.


Use Cases:

-------


**Note: All use cases were done with 'Wipe & Load' process. That way everything was a 'pristine' installation.


Virtual Machines (VM) | Bare Bones Configuration Management (CM)


Baseline Image (VMs & Bare Bones)


OS: Tested

Windows 7 32/64bit Professional

Windows 8 32/64bit Professional


Patch Management:

All applicable Microsoft patches and service packs installed


3rd Party Commercial Off The Self (COTS) S/W: Tested

Microsoft Office 2013 32/64bit

iCloud Control Panel 2.1.1 & 2.1.2


Antivirus:

Not installed. Didn't want to containment testing


Browser:

Both IE9 & IE10 were tested in all my use cases. don't think it matters but, wanted to do so my use case included browser instances scenarios.


Email Account Settings:

1. Primary (Comcast) - IMAP & POP/SMTP

2. Secondary (Verizon FiOS) - POP


Note: Made sure iCloud was NOT the default Outlook email client. Some have suggested if it is, generates the error message on Outlook.



Use Cases 1: Microsoft Virtual PC

Standard VM Specs


1. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W7 (32-bit) VM = Repair Installation Message

2. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (32-bit) VM = Repair Installation Message

3. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (64-bit) VM = Repair Installation Message

4. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W8 (32-bit) VM = Repair Installation Message

5. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W8 (64-bit) VM = Repair Installation Message


Use Case 2: Microsoft Virtual PC

Standard VM Specs


1. Installed iCloud 2.1.2 & Off2K13 (32-bit) on W7 (32-bit) VM = Repair Installation Message

2. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W7 (32-bit) VM = Repair Installation Message

3. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W7 (64-bit) VM = Repair Installation Message

4. Installed iCloud 2.1.2 & Off2K13 (32-bit) on W8 (32-bit) VM = Repair Installation Message

5. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W8 (64-bit) VM = Repair Installation Message


Use Case 3: Oracle VirtualBox

Standard VM Specs


1. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W7 (32-bit) VM = Repair Installation Message

2. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (32-bit) VM = Repair Installation Message

3. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (64-bit) VM = Repair Installation Message

4. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W8 (32-bit) VM = Repair Installation Message

5. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W8 (64-bit) VM = Repair Installation Message


Use Case 4: Oracle VirtualBox

Standard VM Specs


1. Installed iCloud 2.1.2 & Off2K13 (32-bit) on W7 (32-bit) VM = Repair Installation Message

2. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W7 (32-bit) VM = Repair Installation Message

3. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W7 (64-bit) VM = Repair Installation Message

4. Installed iCloud 2.1.2 & Off2K13 (32-bit) on W8 (32-bit) VM = Repair Installation Message

5. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W8 (64-bit) VM = Repair Installation Message


Use Case 5: VMWare Workstation

Standard VM Specs


1. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W7 (32-bit) VM = Repair Installation Message

2. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (32-bit) VM = Repair Installation Message

3. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (64-bit) VM = Repair Installation Message

4. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W8 (32-bit) VM = Repair Installation Message

5. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W8 (64-bit) VM = Repair Installation Message


Use Case 6: VMWare Workstation

Standard VM Specs


1. Installed iCloud 2.1.2 & Off2K13 (32-bit) on W7 (32-bit) VM = Repair Installation Message

2. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W7 (32-bit) VM = Repair Installation Message

3. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W7 (64-bit) VM = Repair Installation Message

4. Installed iCloud 2.1.2 & Off2K13 (32-bit) on W8 (32-bit) VM = Repair Installation Message

5. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W8 (64-bit) VM = Repair Installation Message


Use Case 7: Primary PC (Wipe & Load Re-Image)

PC Specs:

Alienware Auro (Gen1)

12GB Memory

i7 920 @ 2.67

256 SSD Primary Drive


1. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W7 (32-bit) VM = Repair Installation Message

2. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (32-bit) VM = Repair Installation Message

3. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (64-bit) VM = Repair Installation Message

4. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W8 (32-bit) VM = Repair Installation Message

5. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W8 (64-bit) VM = Repair Installation Message


Use Case 8: Primary PC (Wipe & Load Re-Image)

PC Specs:

Alienware Auro (Gen1)

12GB Memory

i7 920 @ 2.67

256 SSD Primary Drive


1. Installed iCloud 2.1.2 & Off2K13 (32-bit) on W7 (32-bit) VM = Repair Installation Message

2. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W7 (32-bit) VM = Repair Installation Message

3. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W7 (64-bit) VM = Repair Installation Message

4. Installed iCloud 2.1.2 & Off2K13 (32-bit) on W8 (32-bit) VM = Repair Installation Message

5. Installed iCloud 2.1.2 & Off2K13 (64-bit) on W8 (64-bit) VM = Repair Installation Message


Use Case 9: 2011 MacBook Pro 15' w/ Parrarels Desktop VM


1. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W7 (32-bit) VM = Repair Installation Message

2. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (32-bit) VM = Repair Installation Message

3. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (64-bit) VM = Repair Installation Message

4. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W8 (32-bit) VM = Repair Installation Message

5. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W8 (64-bit) VM = Repair Installation Message


Use Case 10: 2011 MacBook Pro 15' w/ Parallels Desktop VM


1. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W7 (32-bit) VM = Repair Installation Message

2. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (32-bit) VM = Repair Installation Message

3. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W7 (64-bit) VM = Repair Installation Message

4. Installed iCloud 2.1.1 & Off2K13 (32-bit) on W8 (32-bit) VM = Repair Installation Message

5. Installed iCloud 2.1.1 & Off2K13 (64-bit) on W8 (64-bit) VM = Repair Installation Message

Is there a way to get outlook 2013 to work with icloud?

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