wifi drops out since ios 7

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aggieoo7 Author

Level 1

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wifi drops out since ios 7

After installing IOS 7, IPHONE 5 KEEPS DROPPING WIFI CONNECTIONS USING WPA2-PSK .

ALL MY OTHER WIFI DEVICES WORK FINE IN MY HOME USING WINDOWS 7 AND 8.

TRIED TURNING OFF WIFI AND BACK ON IN SETTINGS AND STILL THE SAME.

DO NOT RECALL IOS 6 BEING THIS BIG OF PROBLEM. HOWEVER, I would like

to point out that it took a number of trys before IOS 7 successfully completed. NOTE

some days it seems to stay connected a short time BUT noticed it continually dropping

and reconnecting. Also, tried WEP AND WPA Weaker security passwords and no better.

iPhone 5, iOS 7, WIFI FLAKY NEXT TO ROUTER

Posted on Sep 26, 2013 10:15 AM

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Answer 1

dilbert41

Level 5

6,530 points

Sep 26, 2013 10:18 AM in response to aggieoo7

Did you try rebooting your router ? I know your other devices work on it, but we have seen this kind of problem before. Try a simple power-down of your router, wait a minute, then power it back up. Does that fix it ?

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Answer 2

aggieoo7 Author

Level 1

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Sep 26, 2013 11:17 AM in response to dilbert41

rebooted router many times and contacted router support. Seems to be iphone IOS 7 using WPA2-PSK

security password which I see others had to drop back to less secure. I tried that too and did not stay connected.

I am within 6 feet of wifi router and it connects and then disconnects repeated. No other wifi connections

on my laptops or desktop using usb seem to fail using WINDOWS XP, 7 AND 8.

Seems to all started once I installed IOS 7. Now, if I power down IPHONE and come back up it connects

for a few seconds but not long enough to use wifi.

Per ROUTER SUPPORT ( NETGEAR) MY WIFI SETTINGS ALL CHECKED OUT AND SUSPECT SOMETHING

VERY INTERMITTENT IN iphone . Might be hardware but I bet it is software. I hate to drop back to IOS 6.X.

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Answer 3

aggieoo7 Author

Level 1

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Sep 26, 2013 11:22 AM in response to dilbert41

This wifi connection in iphone 5 seems to show connected for a few seconds and the NOT CONNECTED.

This phenomenon repeats all day. NOTE: It always shows connected to SSID when I first turn it on

and enter passcode. However, it drops that within seconds.

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Answer 4

aggieoo7 Author

Level 1

0 points

Sep 27, 2013 8:56 AM in response to dilbert41

Weirdest thing happened after many restores using itunes it did not want to stay connected.

Wifi must have a mind of its own or there is a lot of work still needed in IOS 7 for connecting

using WPA2. After exhausting all trys, I gave up and merely laid the iphone 5 down. After a

few hours, I came back and it connected. However, many other wifi devices in my home worked

during all this effort. Next day it is still connected and using IOS 7.02. REAL BUMMER WAS

RELOADING ALL APPS IT DID NOT RESTORE USING ITUNES 11.

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Answer 5

aggieoo7 Author

Level 1

0 points

Sep 27, 2013 9:02 AM in response to aggieoo7

AFTER RESTORING BACKUP WITH ITUNES, Iphone 5 wifi did not work. However,

I merely laid down iphone and came back a few hours later and it connected on its own.

Gremlins? Who knows but all the power downs and resets and restores did not seem

to help. IOS 7.02 still needs some more work by APPLE in the wifi area in my way of

thinking. NOTE ALL MY OPEN CASES NEVER EVEN GOT ANSWERED BUT I WENT

BACK AND CLOSED THEM RATHER THAN HAVING TO WASTE TIME WITH SOMEONE

ON CHASING DOWN CAUSE.

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Answer 6

marinodc

Level 1

0 points

Sep 28, 2013 3:14 PM in response to aggieoo7

Both of my family iPad 4s are running ios 7 as are 2 of 3 iPad 2s. All seem unable to stay connected to our wifi network. 1 other iPad 2 is running iOS 6 and has no problem staying connected. Both original iPads running iOS 4 also stay connected.

Sometimes my iPad 4 shows me as connected to one or other frequency of the dual band router and will access iTunes and app store but won't remain connected for more than a few seconds with Mercury browser or Safari. I have had to use an original iPad to post this.

Any suggestions or is an update likely?

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Answer 7

marinodc

Level 1

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Sep 29, 2013 1:39 AM in response to marinodc

After a couple of days of frustration the problem has solved itself this morning!

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Answer 8

Mito010

Level 1

0 points

Sep 29, 2013 6:35 AM in response to aggieoo7

I have the same issues. My wife's iPad 2 and our iPhone's 5 keep dropping connections to the wifi.

I have a feeling that indeed iOS 7 needs much work.

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Answer 9

Mito010

Level 1

0 points

Sep 29, 2013 6:39 AM in response to Mito010

By the way , i have tried many things with my router . Rebooting , resetting and even changing the radio settings as well as the security and nothing helped. This issue never happened with iOS 6.

I don't mind being the os as long it hasn't damage the hardware.

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Answer 10

Sep 29, 2013 12:12 PM in response to aggieoo7

Try this if you are using an Apple Tv outside of the USA with a netflix account and have changed your Itunes store location to USA and manually changed your DNS address to get USA netflix. Change it all back. And restart your devices. This seems to be a problem with the new ios and itunes updates.

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Answer 11

Sep 29, 2013 12:15 PM in response to aggieoo7

Here's a fix I found that worked for me: http://helpios7.com/fix-wifi-connection-issue-ios-7/

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Answer 12

chappy.

Level 1

0 points

Sep 29, 2013 7:43 PM in response to samwillhelp

I just tried this and it hasn't fixed my problem.

I have 3 other macs in the house that are all conected and not dropping the wifi at all, but my iphone with the new update keeps dropping it, and it wont let me do the new software update 7.0.2 as it says (down the bottom in SW update) this update requires a wifi network connection to download....

Any other ideas anyone? This is frustrating.

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Answer 13

Oct 2, 2013 4:47 PM in response to aggieoo7

I am also experiencing this problem on my iPhone 4S since I upgraded directly from iOS 6.1.3 to iOS 7.0.2. It was worse for the first day two after I upgraded. Since then, it has not been as bad, but I have just noticed it happening again. I never had this problem with the phone when it was running iOS 6.1.3.

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Answer 14

twannabe

Level 1

0 points

Oct 3, 2013 5:45 AM in response to amaninspired

I am having the same issue with my two month old iphone 5 after installing ios 7. I tried all the "fixes" i found online including this one, reset my home router several times, no luck. I went to ATT they sent me to the apple store. It worked fine in the apple store, but won't pickup any other wifi for more than a few seconds. Secondly it can't even see the wifi unless you are within 10 feet of the router. When will Apple address this?

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Answer 15

Oct 3, 2013 8:09 PM in response to twannabe

HI, I am also facing the same issue. what did people in apple storesay?

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