Google Apps mail and Exchange on iOs7
I have a free Google Apps hosted email solution for our company domain and fortunately, still am able to setup my work ID's on exchange.
However since last few days, the mail app has started crashing occassionally. It starts with Emails ( only related to the G.Apps exchange mails) not loading at all and then the mail app on iphone5 on iOs7 shuts down automatically. Any attempt to open the mail app fails with the app shutting down. The only option is to shut down the phone and restart after a minute or two, which seems to solve the problem.
I sent my diagnostic reports to Apple Online care, which came back saying that all is fine. However my Diagnostic and usage data shows a lot of details related to Mobilemail. The " lateshCrash.plist" is somewhat as below ( couldn't copy the full details). Lots of other Stacks-Date of crash.plist related to mobilemail crash.
Incident Identifier: 285F5D9E-4C6A-4B70-93A0-89E8359C15E3
CrashReporter Key: 2ee9e21a698d6ee4edf19534a1fae90ce4d1c1e0
Hardware Model: iPhone5,2
Process: MobileMail [149]
Path: /var/mobile/Applications/15C2314D-5695-488E-B4B9-FBE1F40461E1/MobileMail.app/Mo bileMail
Identifier: com.apple.mobilemail
Version: 53 (1.0.0)
Code Type: ARM (Native)
Parent Process: launchd [1]
Date/Time: 2013-09-28 20:17:58.596 +0530
OS Version: iOS 7.0.2 (11A501)
Report Version: 104
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Triggered by Thread: 3
Last Exception Backtrace:
(0x2f170e86 0x3946b6c2 0x2f0a7004 0x3457f4b2 0x3457ecc8 0x345669f2 0x34566c50 0x399500fe 0x399557e0 0x399559cc 0x39a7fdfa 0x39a7fcc0)
My Gmail mail a/c is also set over exchange and when the Google apps mails fail to load, gmail a/c mails or outlook.com mails have no issue. I have even deleted the Google apps mail a/c and re-installed it, but the app did crash again.
Anyone facing the same issues?
On ios6, this never happened.
iPhone 5, iOS 7.0.2