Orange007, sthrudel, et al,
Apple never responds directly to bug reports. The Community Specialist and the ranked community members are the highest you will get here.
This is an issue that will require a update, and so Apple will not respond.
For those with the problem of the phone not being recognized, may I suggest that you make an appointment with the Genius Bar and they might exchange it, if they cn not resolve the problem. I hope you are all syncing to laptops, because sadly, they only way you will know if it is resolved is to sync to the laptop.
If you would list your specific iPhone model, computer model and OSs in your posts, it would help to see if there is a pattern to these issues. I have a similar problem, but it is sync failure.
15" MacBook Pro 2.4 GHz, early 2008, Mac OS X 10.7.5, iTunes 11.1.1
iPhone 4S, iOS 7.0.2