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User profile for user: boogieordie
boogieordie Author
User level: Level 1
0 points

Kernel Panics in brand new Retina MBP running Mavericks

Hello!


So I recently purchased a new MBP from the most recent updated line. It's less than a week old, and was purchased to replace another MBP that had serious hardware issues and near constant kernel panics. After waiting months for the updated line to once again have a working laptop, I'm quite dismayed that tonight I have experienced two kernel panics that have crashed an restarted my new computer. During both panics, I was running both Chrome and VLC. The first happened as I clicked the Chrome icon in the dock and the second one happened right after I started playing a video in VLC and went into fullscreen. Unfortunately there are no available appointments at the Genius Bar tomorrow, and I won't be able to book an appointment I can actually make it to until next weekend. I was hoping someone might be able to offer me some insights into what might be causing this?


Here's the info:


System Information


MacBook Pro

Retina, 15-inch, Late 2013

Processor: 2.6 GHz Intel Core i7

Memory: 16 GB 1600 MHz DDR3

Graphics: Intel Iris Pro 1024 MB, NVIDIA GeForce GT 750M

Software: OS X 10.9



First Kernel Panic


Anonymous UUID: 3A56CFD2-E5F3-237D-87B0-CA72AB3FB8ED



Sat Nov 2 18:02:18 2013

panic(cpu 0 caller 0xffffff8009adb94e): Kernel trap at 0xffffff8009aa2f09, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x00000000a0cc5d80, CR3: 0x00000000522e2057, CR4: 0x00000000001606e0

RAX: 0x0000000000000001, RBX: 0xff000000ff000000, RCX: 0xffffff802cea4b20, RDX: 0x0000000000000821

RSP: 0xffffff81dda33ca0, RBP: 0xffffff81dda33cd0, RSI: 0x0000000026a74e9c, RDI: 0xffffff8010403f18

R8: 0x0000000000000001, R9: 0x00000000cccccccd, R10: 0xffffff81dda33a70, R11: 0xffffffffffffff00

R12: 0xffffff8010403f18, R13: 0xffffff800e384000, R14: 0x00000000000dc000, R15: 0xffffff804cdc4d40

RFL: 0x0000000000210286, RIP: 0xffffff8009aa2f09, CS: 0x0000000000000008, SS: 0x0000000000000000

Fault CR2: 0x00000000a0cc5d80, Error code: 0x0000000000000000, Fault CPU: 0x0



Backtrace (CPU 0), Frame : Return Address

0xffffff81cbd82c50 : 0xffffff8009a22f69

0xffffff81cbd82cd0 : 0xffffff8009adb94e

0xffffff81cbd82ea0 : 0xffffff8009af2dc6

0xffffff81cbd82ec0 : 0xffffff8009aa2f09

0xffffff81dda33cd0 : 0xffffff8009a8e199

0xffffff81dda33d50 : 0xffffff8009a78c2e

0xffffff81dda33f20 : 0xffffff8009adbd8c

0xffffff81dda33fb0 : 0xffffff8009af2ccb



BSD process name corresponding to current thread: Google Chrome



Mac OS version:

13A3017



Kernel version:

Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64

Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4

Kernel slide: 0x0000000009800000

Kernel text base: 0xffffff8009a00000

System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)



System uptime in nanoseconds: 312243628683483

last loaded kext at 303887094443166: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f8c023000, size 20480)

last unloaded kext at 303947119263025: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f8c023000, size 16384)

loaded kexts:

com.apple.filesystems.smbfs 2.0.0

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.driver.AudioAUUC 1.60

com.apple.iokit.IOBluetoothSerialManager 4.2.1f2

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AGPM 100.14.14

com.apple.driver.ApplePlatformEnabler 2.0.9d1

com.apple.driver.AppleHDA 2.5.8fc1

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.GeForce 8.2.0

com.apple.driver.AppleIntelHD5000Graphics 8.2.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.1f2

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleThunderboltIP 1.0.10

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleLPC 1.7.0

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleCameraInterface 4.20.0

com.apple.driver.AppleMuxControl 3.4.28

com.apple.driver.AppleIntelFramebufferAzul 8.2.0

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleUSBCardReader 3.4.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleUSBHub 660.4.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.4.5

com.apple.driver.AppleAHCIPort 2.9.5

com.apple.driver.AirPort.Brcm4360 820.21.47

com.apple.driver.AppleUSBXHCI 660.4.2

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.0

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.driver.DspFuncLib 2.5.8fc1

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.4fc11

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOAcceleratorFamily 98.9

com.apple.nvidia.driver.NVDAGK100Hal 8.2.0

com.apple.nvidia.driver.NVDAResman 8.2.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.1f2

com.apple.iokit.IOSurface 91

com.apple.iokit.IOBluetoothFamily 4.2.1f2

com.apple.driver.AppleHDAController 2.5.8fc1

com.apple.iokit.IOHDAFamily 2.5.8fc1

com.apple.driver.AppleGraphicsControl 3.4.28

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.6d1

com.apple.driver.IOPlatformPluginFamily 5.7.0d1

com.apple.AppleGraphicsDeviceControl 3.4.28

com.apple.iokit.IOAcceleratorFamily2 98.9

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.4

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.iokit.IOGraphicsFamily 2.4

com.apple.driver.AppleUSBMultitouch 240.9

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.driver.AppleThunderboltDPInAdapter 3.1.2

com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.2

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.3

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.5

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.5

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IOAHCIFamily 2.6.0

com.apple.driver.AppleThunderboltNHI 1.9.8

com.apple.iokit.IOThunderboltFamily 3.2.3

com.apple.iokit.IO80211Family 600.34

com.apple.driver.mDNSOffloadUserClient 1.0.1b4

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 660.4.2

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.10

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0



Second Kernel Panic


Anonymous UUID: 3A56CFD2-E5F3-237D-87B0-CA72AB3FB8ED



Sat Nov 2 21:59:43 2013

panic(cpu 0 caller 0xffffff801acdb94e): Kernel trap at 0xffffff801aca2f09, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x0000000102a57030, CR3: 0x00000001285b706b, CR4: 0x00000000001606e0

RAX: 0x0000000000000001, RBX: 0xff000000ff000000, RCX: 0xffffff8042a09000, RDX: 0x0000000000000821

RSP: 0xffffff81ef6a3d20, RBP: 0xffffff81ef6a3d50, RSI: 0x0000000026a74e9c, RDI: 0xffffff80216a7e38

R8: 0x0000000000000000, R9: 0xffffff81ef6a3ed0, R10: 0x00007fff8ef79348, R11: 0x00007fa66620737a

R12: 0xffffff80216a7e38, R13: 0xffffff801f57b000, R14: 0x0000000000151000, R15: 0xffffff8045273300

RFL: 0x0000000000010286, RIP: 0xffffff801aca2f09, CS: 0x0000000000000008, SS: 0x0000000000000000

Fault CR2: 0x0000000102a57030, Error code: 0x0000000000000000, Fault CPU: 0x0



Backtrace (CPU 0), Frame : Return Address

0xffffff81dd080c50 : 0xffffff801ac22f69

0xffffff81dd080cd0 : 0xffffff801acdb94e

0xffffff81dd080ea0 : 0xffffff801acf2dc6

0xffffff81dd080ec0 : 0xffffff801aca2f09

0xffffff81ef6a3d50 : 0xffffff801ac77c6e

0xffffff81ef6a3f20 : 0xffffff801acdbd8c

0xffffff81ef6a3fb0 : 0xffffff801acf2ccb



BSD process name corresponding to current thread: mdworker



Mac OS version:

13A3017



Kernel version:

Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64

Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4

Kernel slide: 0x000000001aa00000

Kernel text base: 0xffffff801ac00000

System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)



System uptime in nanoseconds: 14224167001348

last loaded kext at 246485943058: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f9d21b000, size 65536)

last unloaded kext at 306738906439: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f9d21b000, size 57344)

loaded kexts:

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.2.1f2

com.apple.driver.AudioAUUC 1.60

com.apple.driver.ApplePlatformEnabler 2.0.9d1

com.apple.driver.AGPM 100.14.14

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleHDA 2.5.8fc1

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.GeForce 8.2.0

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.1f2

com.apple.driver.AppleIntelHD5000Graphics 8.2.0

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleThunderboltIP 1.0.10

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleIntelFramebufferAzul 8.2.0

com.apple.driver.AppleCameraInterface 4.20.0

com.apple.driver.AppleMuxControl 3.4.28

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleUSBCardReader 3.4.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleUSBHub 660.4.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.4.5

com.apple.driver.AppleAHCIPort 2.9.5

com.apple.driver.AirPort.Brcm4360 820.21.47

com.apple.driver.AppleUSBXHCI 660.4.2

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.0

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.driver.DspFuncLib 2.5.8fc1

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.4fc11

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOAcceleratorFamily 98.9

com.apple.nvidia.driver.NVDAGK100Hal 8.2.0

com.apple.nvidia.driver.NVDAResman 8.2.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.1f2

com.apple.iokit.IOBluetoothFamily 4.2.1f2

com.apple.iokit.IOSurface 91

com.apple.AppleGraphicsDeviceControl 3.4.28

com.apple.iokit.IOAcceleratorFamily2 98.9

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.6d1

com.apple.driver.IOPlatformPluginFamily 5.7.0d1

com.apple.driver.AppleHDAController 2.5.8fc1

com.apple.iokit.IOHDAFamily 2.5.8fc1

com.apple.driver.AppleGraphicsControl 3.4.28

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.4

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.iokit.IOGraphicsFamily 2.4

com.apple.driver.AppleUSBMultitouch 240.9

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.5

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.5

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.driver.AppleThunderboltDPInAdapter 3.1.2

com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.2

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.3

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IOAHCIFamily 2.6.0

com.apple.driver.AppleThunderboltNHI 1.9.8

com.apple.iokit.IOThunderboltFamily 3.2.3

com.apple.iokit.IO80211Family 600.34

com.apple.driver.mDNSOffloadUserClient 1.0.1b4

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 660.4.2

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.10

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0


Thanks in advance!

MacBook Pro with Retina display, OS X Mavericks (10.9)

Posted on Nov 2, 2013 10:41 PM

Reply
165 replies
User profile for user: George Hulseman
George Hulseman
User level: Level 1
6 points

Feb 22, 2014 8:27 AM in response to boogieordie

I've had a couple of kernel panics in the two months of owning a MacBook Pro Iris i7 (11,2). In once case, I had a thunderbolt drive connected. Just now, I had a flash card in the expansion slot.


Can anyone tell me what's causing it? 3rd Party extensions? Much obliged.


Anonymous UUID: DA408254-B2DC-6379-9434-D8AB8FE65393


Sat Feb 22 11:19:26 2014

panic(cpu 6 caller 0xffffff80120db94e): Kernel trap at 0xffffff80124491fe, type 13=general protection, registers:

CR0: 0x000000008001003b, CR2: 0x00007fe94881cffe, CR3: 0x0000000014ccf000, CR4: 0x00000000001606e0

RAX: 0xffffff8028b17800, RBX: 0xffffff8012702618, RCX: 0xffffff8012669010, RDX: 0xffffff8024b2dcf0

RSP: 0xffffff8103783c80, RBP: 0xffffff8103783ca0, RSI: 0xffffff8012702618, RDI: 0xffffff8028b17f00

R8: 0x0000000000000000, R9: 0x00000000000003b6, R10: 0x00000000000003ff, R11: 0xffffffffffffffff

R12: 0xffffff7f9277253e, R13: 0xffffff802916d400, R14: 0x0000000000000000, R15: 0xffffff8028b17f00

RFL: 0x0000000000010286, RIP: 0xffffff80124491fe, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x00007fe94881cffe, Error code: 0x0000000000000000, Fault CPU: 0x6


Backtrace (CPU 6), Frame : Return Address

0xffffff80fb78cdf0 : 0xffffff8012022f69

0xffffff80fb78ce70 : 0xffffff80120db94e

0xffffff80fb78d040 : 0xffffff80120f2dc6

0xffffff80fb78d060 : 0xffffff80124491fe

0xffffff8103783ca0 : 0xffffff7f9274d993

0xffffff8103783cf0 : 0xffffff7f9274d7ce

0xffffff8103783d50 : 0xffffff7f9274dcc0

0xffffff8103783dc0 : 0xffffff7f9273bd8e

0xffffff8103783e00 : 0xffffff7f92745cce

0xffffff8103783e40 : 0xffffff80124920b9

0xffffff8103783ea0 : 0xffffff80124918ca

0xffffff8103783f30 : 0xffffff801248da59

0xffffff8103783f70 : 0xffffff80124929d3

0xffffff8103783fb0 : 0xffffff80120d6b37


Kernel Extensions in backtrace:
com.apple.iokit.IOHIDFamily(2.0)[54E6C360-B687-3491-BE0B-2AE9D4620140]@0xffffff7 f92738000->0xffffff7f927a8fff
dependency: com.apple.driver.AppleFDEKeyStore(28.30)[558B2575-5197-3C4C-BAD2-8CB465638FA8]@ 0xffffff7f92681000


BSD process name corresponding to current thread: kernel_task


Mac OS version:

13B3116


Kernel version:

Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64

Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4

Kernel slide: 0x0000000011e00000

Kernel text base: 0xffffff8012000000

System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)


System uptime in nanoseconds: 26594060720

last loaded kext at 24065726157: com.apple.filesystems.exfat1.4 (addr 0xffffff7f935d1000, size 61440)

loaded kexts:

com.Logitech.Unifying.HID Driver1.3.1
com.Logitech.Control Center.HID Driver3.9.1
com.apple.filesystems.exfat1.4
com.apple.filesystems.autofs3.0
com.apple.iokit.IOUserEthernet1.0.0d1
com.apple.driver.ApplePlatformEnabler2.0.9d1
com.apple.driver.AGPM100.14.14
com.apple.driver.X86PlatformShim1.0.0
com.apple.iokit.IOBluetoothSerialManager4.2.1f2
com.apple.driver.AppleHDAHardwareConfigDriver2.5.8fc1
com.apple.driver.AppleUpstreamUserClient3.5.13
com.apple.driver.AudioAUUC1.60
com.apple.Dont_Steal_Mac_OS_X7.0.0
com.apple.iokit.IOBluetoothUSBDFU4.2.1f2
com.apple.driver.AppleHDA2.5.8fc1
com.apple.driver.AppleIntelHD5000Graphics8.2.0
com.apple.driver.ACPI_SMC_PlatformPlugin1.0.0
com.apple.driver.AppleBacklight170.3.5
com.apple.driver.AppleThunderboltIP1.0.10
com.apple.driver.AppleUSBDisplays360.8.14
com.apple.driver.AppleHWAccess1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport4.2.1f2
com.apple.driver.AppleLPC1.7.0
com.apple.driver.AppleSMCLMU2.0.4d1
com.apple.driver.AppleCameraInterface4.20.0
com.apple.driver.AppleIntelFramebufferAzul8.2.0
com.apple.driver.AppleMuxControl3.4.28
com.apple.driver.AppleMCCSControl1.1.12
com.apple.iokit.SCSITaskUserClient3.6.5
com.apple.driver.AppleUSBTCButtons240.2
com.apple.driver.AppleUSBTCKeyEventDriver240.2
com.apple.driver.AppleUSBTCKeyboard240.2
com.apple.driver.AppleUSBCardReader3.4.0
com.apple.driver.AppleUSBEHCI660.4.0
com.apple.driver.AppleUSBOHCI656.4.1
com.apple.iokit.AppleBCM5701Ethernet3.8.0b8
com.apple.driver.AppleFWOHCI4.9.9
com.apple.driver.XsanFilter404
com.apple.driver.AppleFileSystemDriver3.0.1
com.apple.BootCache35
com.apple.driver.AppleUSBHub660.4.0
com.apple.iokit.IOAHCIBlockStorage2.4.5
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless1.0.0d1
com.apple.driver.AppleAHCIPort2.9.5
com.apple.driver.AirPort.Brcm4360821.21.49
com.apple.driver.AppleUSBXHCI660.4.2
com.apple.driver.AppleSmartBatteryManager161.0.0
com.apple.driver.AppleACPIButtons2.0
com.apple.driver.AppleRTC2.0
com.apple.driver.AppleHPET1.8
com.apple.driver.AppleSMBIOS2.0
com.apple.driver.AppleACPIEC2.0
com.apple.driver.AppleAPIC1.7
com.apple.security.quarantine3
com.apple.nke.applicationfirewall153
com.apple.kext.triggers1.0
com.apple.iokit.IOSerialFamily10.0.7
com.apple.driver.DspFuncLib2.5.8fc1
com.apple.vecLib.kext1.0.0
com.apple.iokit.IOSurface91
com.apple.driver.IOPlatformPluginLegacy1.0.0
com.apple.driver.AppleUSBAudio2.9.3f17
com.apple.iokit.IOAudioFamily1.9.4fc11
com.apple.kext.OSvKernDSPLib1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport4.2.1f2
com.apple.iokit.IOFireWireIP2.2.6
com.apple.driver.AppleHDAController2.5.8fc1
com.apple.iokit.IOHDAFamily2.5.8fc1
com.apple.driver.AppleSMBusPCI1.0.12d1
com.apple.AppleGraphicsDeviceControl3.4.28
com.apple.iokit.IOAcceleratorFamily298.9
com.apple.driver.AppleBacklightExpert1.0.4
com.apple.iokit.IONDRVSupport2.4
com.apple.driver.AppleGraphicsControl3.4.28
com.apple.driver.X86PlatformPlugin1.0.0
com.apple.driver.AppleSMC3.1.6d1
com.apple.driver.IOPlatformPluginFamily5.7.0d1
com.apple.driver.AppleSMBusController1.0.11d1
com.apple.iokit.IOGraphicsFamily2.4
com.apple.driver.AppleThunderboltEDMSink2.1.1
com.apple.driver.IOBluetoothHIDDriver4.2.1f2
com.apple.iokit.IOBluetoothFamily4.2.1f2
com.apple.driver.AppleUSBMultitouch240.9
com.apple.iokit.IOUSBHIDDriver660.4.0
com.apple.iokit.IOUSBMassStorageClass3.6.0
com.apple.iokit.IOSCSIBlockCommandsDevice3.6.5
com.apple.iokit.IOSCSIArchitectureModelFamily3.6.5
com.apple.driver.AppleUSBMergeNub650.4.0
com.apple.driver.AppleUSBComposite656.4.1
com.apple.driver.AppleThunderboltDPOutAdapter3.1.2
com.apple.driver.AppleThunderboltDPInAdapter3.1.2
com.apple.driver.AppleThunderboltDPAdapterFamily3.1.2
com.apple.driver.AppleThunderboltPCIUpAdapter1.4.3
com.apple.driver.AppleThunderboltPCIDownAdapter1.4.3
com.apple.iokit.IOEthernetAVBController1.0.3b3
com.apple.iokit.IOFireWireFamily4.5.5
com.apple.driver.AppleThunderboltNHI1.9.8
com.apple.iokit.IOThunderboltFamily3.2.3
com.apple.iokit.IOUSBUserClient660.4.2
com.apple.iokit.IOAHCIFamily2.6.0
com.apple.iokit.IO80211Family600.34
com.apple.driver.mDNSOffloadUserClient1.0.1b4
com.apple.iokit.IONetworkingFamily3.2
com.apple.driver.AppleEFINVRAM2.0
com.apple.iokit.IOUSBFamily660.4.2
com.apple.driver.AppleEFIRuntime2.0
com.apple.iokit.IOHIDFamily2.0.0
com.apple.iokit.IOSMBusFamily1.1
com.apple.security.TMSafetyNet7
com.apple.security.sandbox278.10
com.apple.kext.AppleMatch1.0.0d1
com.apple.iokit.IOReportFamily23
com.apple.driver.DiskImages371.1
com.apple.iokit.IOStorageFamily1.9
com.apple.driver.AppleKeyStore2
com.apple.driver.AppleFDEKeyStore28.30
com.apple.driver.AppleACPIPlatform2.0
com.apple.iokit.IOPCIFamily2.8
com.apple.iokit.IOACPIFamily1.4
com.apple.kec.pthread1
com.apple.kec.corecrypto1.0

Model: MacBookPro11,2, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 2.18f6

Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.49)

Bluetooth: Version 4.2.1f2 12982, 3 services, 23 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@191,0,0

PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@190,0,0

PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@196,0,0

PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@196,0,1

PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@196,0,2

Serial ATA Device: APPLE SSD SM0256F, 251 GB

USB Device: Internal Memory Card Reader

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Hub

USB Device: Logitech USB Speaker

USB Device: USB Receiver

USB Device: Apple Thunderbolt Display

USB Device: FaceTime HD Camera (Display)

USB Device: Display Audio

Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

Thunderbolt Device: Thunderbolt Display, Apple Inc., 1, 26.2

Reply
User profile for user: George Hulseman
George Hulseman
User level: Level 1
6 points

Feb 22, 2014 9:36 AM in response to BobRz

Hi Bob,


I just checked and I do have the latest Logitech driver installed. My Logitech devices are fairly new. I didn't have them when I experienced my first kernel panic. I know two panics in two months is probably not anything to worry about. But I still don't like them.


I didn't mention that this morning's kernel panic occurred when I was restarting the computer, so it happened just after rebooting up. I had ejected the Storedge Card, but had forgotten to pull it out. But certainly that shouldn't cause a panic though.

Reply
User profile for user: George Hulseman
George Hulseman
User level: Level 1
6 points

Feb 22, 2014 9:49 AM in response to BobRz

Thanks, Bob,


Here ya go:


Hardware Information:

MacBook Pro (Retina, 15-inch, Late 2013)

MacBook Pro - model: MacBookPro11,2

1 2 GHz Intel Core i7 CPU: 4 cores

8 GB RAM


Video Information:

Intel Iris Pro - VRAM: 1024 MB


System Software:

OS X 10.9.1 (13B3116) - Uptime: 0 days 1:11:28


Disk Information:

APPLE SSD SM0256F disk0 : (251 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 250.14 GB (181.83 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


USB Information:

Apple Internal Memory Card Reader


Apple Inc. Apple Internal Keyboard / Trackpad


Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Logitech Logitech USB Speaker


Logitech USB Receiver


Apple Inc. Apple Thunderbolt Display


Apple Inc. FaceTime HD Camera (Display)


Apple Inc. Display Audio


FireWire Information:


Thunderbolt Information:

Apple Inc. thunderbolt_bus

Apple Inc. Thunderbolt Display


Configuration files:

/etc/hosts - Count: 15


Kernel Extensions:

com.Logitech.Control Center.HID Driver (3.9.1 - SDK 10.8)

com.Logitech.Unifying.HID Driver (1.3.1 - SDK 10.6)

org.pqrs.driver.KeyRemap4MacBook (9.3.0)


Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.adobe.SwitchBoard.plist 3rd-Party support link

[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link


Launch Agents:

[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

[System] com.adobe.CS5ServiceManager.plist 3rd-Party support link

[System] com.divx.dms.agent.plist 3rd-Party support link

[System] com.divx.update.agent.plist 3rd-Party support link

[System] com.Logitech.Control Center.Daemon.plist 3rd-Party support link

[System] org.pqrs.KeyRemap4MacBook.server.plist 3rd-Party support link


User Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link


User Login Items:

iTunesHelper

DragThing

Solar Service


Internet Plug-ins:

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 3rd-Party support link

FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link

OVSHelper: Version: 1.1 3rd-Party support link

DivX Web Player: Version: 3.1.0.13 - SDK 10.5 3rd-Party support link

Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link

Default Browser: Version: 537 - SDK 10.9

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link

Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 1.9 - SDK 10.9

AppleAVBAudio: Version: 2.0.0 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


User Internet Plug-ins:

NugsterPlugin: Version: (null) - SDK 10.6 3rd-Party support link


3rd Party Preference Panes:

Flash Player 3rd-Party support link

Flip4Mac WMV 3rd-Party support link

Logitech Control Center 3rd-Party support link


Old Applications:

Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

Solver: Version: 1.0 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

Spin Doctor: Version: 1.0 - SDK 10.5 3rd-Party support link

/Applications/Toast 11 Titanium/Spin Doctor.app

/Applications/Microsoft Office 2011

Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link

XLD: Version: 20131102 - SDK 10.4 3rd-Party support link

/Applications/XLD ƒ/XLD.app

/Applications/Microsoft Office 2011/Office

Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link

My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link

SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Solar App: Version: 1.0.40 - SDK 10.5 3rd-Party support link

DivX Converter: Version: 10.1.0 (Build 10.1.0.166) - SDK 10.5 3rd-Party support link

DivX Player: Version: 10.1.0 (Build 11.3.0.40) - SDK 10.5 3rd-Party support link

Solar Service: Version: 1.0.40 - SDK 10.5 3rd-Party support link

/Users/[redacted]/Library/Application Support/Logitech/SolarService/Solar Service.app

P-touch Editor: Version: 5.0.501 - SDK 10.5 3rd-Party support link

/Applications/P-touch Editor 5.0/P-touch Editor.app

Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link

/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

/Library/Application Support/DivX

DivXUpdate: Version: 1.0 - SDK 10.5 3rd-Party support link

DivXMediaServer: Version: 10.1 - SDK 10.5 3rd-Party support link

DivXTransferWizard: Version: 10.1.0 (Build 10.1.0.102) - SDK 10.5 3rd-Party support link

DMSLaunch: Version: 1.0 - SDK 10.5 3rd-Party support link


Time Machine:

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 232.96 GB Disk used: 63.62 GB

Destinations:

1TB Hard Drive [Local] (Last used)

Total size: 931.16 GB

Total number of backups: 1

Oldest backup: 2014-02-02 05:47:19 +0000

Last backup: 2014-02-02 05:47:19 +0000

Size of backup disk: Excellent

Backup size 931.16 GB > (Disk size 232.96 GB X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.


Top Processes by CPU:

2% EtreCheck

2% WindowServer

1% soffice.bin

0% DragThing

0% Finder


Top Processes by Memory:

369 MB firefox

115 MB com.apple.IconServicesAgent

82 MB mds_stores

82 MB Nisus Writer Pro

74 MB WindowServer


Virtual Memory Information:

5.22 GB Free RAM

1.50 GB Active RAM

466 MB Inactive RAM

839 MB Wired RAM

297 MB Page-ins

0 B Page-outs

Reply
User profile for user: BobRz
BobRz
User level: Level 5
6,138 points

Feb 22, 2014 9:57 AM in response to George Hulseman

It turns out you do have another kernel extension, keyremap4macbook. I'm not familiar with it, but it's something I'd uninstall if hunting for an intermittent problem like this. The other thing you have as a login item is Solar Service. I'm not familiar with that one either. With Solar Service, you can just remove it as a login item. On keyremap4macbook, be sure to use the uninstall program rather than just dragging it to the trash so that you get everything.


Intermittents are tough, whether you're working on a computer or a car. I'd much rather have one that's just flat out broken or repetitive, then you know immediately when it's fixed.

Reply
User profile for user: Grant Bennet-Alder
Grant Bennet-Alder
User level: Level 10
127,885 points

Feb 22, 2014 9:59 AM in response to rory81

according to the IT guy -- has too many connections on the 2.4GHz band

That can be a problem in crowded neighborhoods, but the solution is to use a replacement or additional Dual-band Wireless Access point or Router connected via Ethernet.


I just added a new Apple Extreme Base Station as a Wireless Access Point, in addition to my existing Router, and connected all by Gigabit Ethernet. Speed on Macs increased fivefold or more (even without using 802.11ac). The Apple base Station uses 2.4GHz and 5Ghz simultaneously, and connecting them via Ethernet uses no WiFi bandwidth to support the next Access Point.


At a cost of about US$250, there is no excuse for not moving quickly on such improvements to infrastructure.


But the idea that limited bandwidth crashes you Mac is utter nonsense.

Reply
User profile for user: George Hulseman
George Hulseman
User level: Level 1
6 points

Feb 22, 2014 1:50 PM in response to BobRz

Hi Bob,


That's a handy little doohickey that allows me to remap the "Home" and "End" keys. I'm working on a 400-page novel and every time I accidentally hit one of those keys, I'm taken very far away from where I was (cursor and all). I don't consider KeyRemap very suspect right now, but if I get any more kernel crashes, I'll look at it again. As you say, my kernel crashes are so intermittent to make troubleshooting difficult. Thanks for all your help.

Reply

Kernel Panics in brand new Retina MBP running Mavericks

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