iOS 7 using too much data

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Level 1

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iOS 7 using too much data

I have an iPhone 4s. When I updated to iOS 7 it started sucking so much data I almost reached my limit in 10 days. It was using all this data in the middle of the night while I slept. I have turned off cellular data for everything, turned off pretty much everything so the only thing my phone was good for was phone calls. It worked, but that's not why I have an iPhone. The next time I talked to support they had me reset my phone. That did not work either. My phone is using upwards of 77000kb at like 1:30 in the morning while in my house hooked up to wifi. Am I the only one having this issue? Has anyone else dealt with this and found a solution? I am at a complete loss as to why my phone is doing this. It never happened before the iOS 7 update.

iPhone 4S, iOS 7.0.3

Posted on Nov 7, 2013 7:02 AM

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Answer 1

pdroth

Level 5

5,171 points

Nov 7, 2013 7:14 AM in response to lizwhit28

Is your phone plugged in while at home? Wifi will drop if your phone is not plugged in when it goes into sleep mode. This will force your phone onto cellular network.

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Answer 2

lizwhit28 Author

Level 1

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Nov 7, 2013 7:20 AM in response to pdroth

Plugged in? Like to the charger? I only do that at night when I sleep and that's when the majority of the data is being used.

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Answer 3

Liquid1

Level 1

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Feb 4, 2014 1:57 AM in response to lizwhit28

SETTINGS>GENERAL>BACKGROUND APP REFRESH

Slide to off ( not in green )

This will fix the problem, it's a new feature that's absolutely good for nothing!

Come on Apple.......!!!!

This setting sucked up all my data + more it subsequently cost me over $600 in excess usage.

And Apple support would only suggest to restore the phone...... What? I figured this out without Apple support!!!!!

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Answer 4

Mar 25, 2014 2:08 PM in response to lizwhit28

THANKS Liquid 1, I hope this solves it. I am experiencing same as LizWhit! My huge data usage is at 1:30 am while i sleep; wifi is on 24/7 so god only knows why it goes to cellular rather than wifi. But this makes sense, like Apple USED to...

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