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My Ipad 3 wifi failed while upgrading to IOS 7 over wifi. unknown error occurred (27)

My Ipad 3 wifi failed while upgrading to IOS 7 over wifi. I think that the reason was that upgrade was being performed while moving around the building and probably, the Ipad could not roam in between Access points. The building has very strong signal provided by a lot of CISCO controller based Access Points.

The Ipad when powered shows the USB picture to be connected to Itunes. The itunes finds it and starts restoring to 6.0 versions.

Restoring ipad software bar on itunes compleates

verifying ipad software compleates

but fails verifying ipad restore on error message The ipad "iPad" could not be retsored. An unknown error occurred (27)

The status bar on the IPad device (under the logo) stops on about 85%

Itunes is latest 11.1.3 and firewall my pc is off, antivirus off


Any idea how to restore it? I don’t think that there is a HW issue because the Ipad was workin. The restore almost compleates but why verifying restore fails?

There are no information on error 27 anywhere

iPad, iOS 6.1.5, a1314

Posted on Nov 30, 2013 1:27 AM

Reply
2 replies

Nov 30, 2013 5:57 AM in response to dsgas

iPad: Basic troubleshooting

http://support.apple.com/kb/TS3274


Update and restore alert messages on iPhone, iPad, and iPod touch

http://www.buybuyla.com/tech/view/012953a0d412000e.shtml


iOS: Resolving update and restore alert messages

http://support.apple.com/kb/TS1275


iPad: Unable to update or restore

http://support.apple.com/kb/ht4097


iTunes: Specific update-and-restore error messages and advanced troubleshooting

http://support.apple.com/kb/TS3694


 Cheers, Tom 😉

Dec 1, 2013 5:24 AM in response to Texas Mac Man

Thanks Texas Mac Man for your tips. They did not work unfortunatelly.


I have latest Itune version. I have tried others also


There is no info on error 27 from apple site or any site.


My antivirus is off and firewall is off


My win 7 has all updates


It has been tried from three different PCs one of them Mac


The Ipad was working before trying to update to 7


Hw type a1416


I have downloaded different versions manually and tried installin them by pressing SHIFT + CLICK Restore


I believ strongly that it is a bug on the upgrade because the upgrade process is not handelng exceptions properlly


The Ipod was on one of apples premium service provider and they tried and said cannot fix but did not know what is wrong with the device.

My Ipad 3 wifi failed while upgrading to IOS 7 over wifi. unknown error occurred (27)

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