torinta wrote:
the nano screen comes up with a message 'do not disconnect'.
If your iPod is connected to a computer and displays any of the following messages, you should eject the iPod from within iTunes instead of resetting it:
- Connected. Eject before disconnecting
- Sync in Progress. Please wait…
- Do not disconnect
Tip: Check out this helpful movie, too. ( http://support.apple.com/kb/HT1320?viewlocale=en_US )
Try the below steps :
If you can see your iPod in windows explorer on your My Computer the Right click on your iPod and Format it in Fat32 Format once it is formatted completely remove it from your computer and then reconnect it and open iTunes on your computer and Restore it using iTunes and if your iPod is not appearing in iTunes then Put your iPod in disk mode by referring the Above steps and then try to Restore your iPod to Factory settings.