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Sends/receives 2 or 3 emails when only 1 was sent.

I have noticed that for every email I send from my phone the sent box shows 2 or 3 copies of the same email. It also sends multiple copies of emails when only 1 was sent. I mailed myself and received only 1 email back but the sent box shows two. Is there a fix for this? ps. It is a hotmail email account.

iPhone 6, iOS 9.3.1, null

Posted on Apr 26, 2016 1:45 PM

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Posted on Apr 26, 2016 1:59 PM

Is the "Copy me" or Blind copy me" box checked? If so you should additionally be seeing copies of your replies in the inbox

Also - is the time on the sent emails the same or is the time staggered by a few minutes? The latter could point to the emails perhaps getting stuck on a busy outbound server

Finally - I know you received only one email when you emailed yourself but is it possible to ask a recipient or two if they have received more than one copy of the same email?

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Question marked as Best reply

Apr 26, 2016 1:59 PM in response to Sarah Peters

Is the "Copy me" or Blind copy me" box checked? If so you should additionally be seeing copies of your replies in the inbox

Also - is the time on the sent emails the same or is the time staggered by a few minutes? The latter could point to the emails perhaps getting stuck on a busy outbound server

Finally - I know you received only one email when you emailed yourself but is it possible to ask a recipient or two if they have received more than one copy of the same email?

Apr 26, 2016 2:11 PM in response to Sarah Peters

  1. On your iPhone, go to Settings -> Mail -> (Account Name) -> Account Info -> Advanced
  2. Under Mailbox Behaviors for Drafts, choose Drafts. On the iPhone this will save all drafts locally.
  3. For Sent Mailbox choose Sent Mail ON THE SERVER.
  4. Do the same for Trash.
  5. In Mail.app, click on the Sent Mail mailbox of the provider. Then on Mailbox -> Use this Mailbox For -> Sent.
  6. Do the same for Trash.

After a few sync's it should work as expected.


http://apple.stackexchange.com/questions/32616/how-can-i-get-rid-of-duplicate-se nt-draft-and-trash-folders-in-my-imap-account

Sends/receives 2 or 3 emails when only 1 was sent.

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