Error: Required (PACE) Software extensions are missing!

Question

Level 1

15 points

Error: Required (PACE) Software extensions are missing!

Hello,

since I've installed the WAVES-Vintage Demo a few days ago I've got nothing but troubles with my system.
I've loaded the Mercury Bundle and installed it to my mac. Okay, I forgot to delete the plug ins which I haven't any authorization so I've got troubles with the auval but that was another problem I solved. Since then evry time I open Logic I got the Error Message: required software extensions are missing, and the question if I would like to go to the PACE site to download the software. The crazy thing is that I have installed the Interlock Extensions, otherwise my own Waves plug ins wouldn't run before I got the Vintage Demo. But if Logic want it again okay I do what it said and install the file which is on my mac again. After that Logic opens without any error messages, but the next day I had the same procedure as every day... Error message... Installation...everything runs...
BUT TODAY LOGIC CRASHES without any reason while I was mixing a song. That happens the last time...oh I can't remember...I thought I had a solid system!!!!!!!!!!!!!

Any suggestions what I should do?

G5 Dual 1,8, Mac OS X (10.4.8), 2 GB RAM ; Logic Pro 7.1.1 ; 2x UAD-1

Posted on Jan 30, 2007 5:04 AM

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Answer 1

Jan 30, 2007 6:25 AM in response to Klotzi

hi, everytime i use something with PACE involved it's destablized my machine.
it puts extensions in the root user part of osx, and this i think is the problem.
i fixed it once by defragging the system drive.
my sympathies to you.

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Answer 2

Klotzi Author

Level 1

15 points

Jan 30, 2007 7:49 AM in response to David Robinson9

i fixed it once by defragging the system drive.

Hmm...this could be a problem since I have a job to do till this evening.

The strange thing is, I hadn't any problems with the PACE software or my iLok with my authorized Waves plug ins for two years.
I also have some urs plug in demos on my iLock for some days (I want to compare urs and waves 🙂 I can remember when I bought the iLock the salesman told me if I have Waves plug ins on my iLock nothing else would be possible. But I've got no problems with the urs and my own Waves before I installed the Vintage Demo.

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Answer 3

toby

Level 2

330 points

Jan 30, 2007 10:44 AM in response to Klotzi

Hey Klotzi,

the error message you get could actually come from one or several Waveshells that has no corresponding Waves plug-ins in the Waves plug-ins folder.

I suggest that first of all you drag all those Waves Plug-ins that have no valid license, or expired demo license from the folder "Applications>Waves>Waves Plug-Ins" to the folder "Applications>Waves>Waves Plug-Ins>Unused Plug-Ins".

Now in the Waves>Authorizers-Folder, run all the Waves AU Reg Util applications and note how much plug-ins they report. Those that report "0 AU plug-ins" will probably still have their waveshell in your plug-in folder for the Logic AU plug-ins at "..Library>Audio>Plug-Ins>Components".

Remove those waveshells that had the Waves AU Reg Util report "0 plug-ins" from the components folder.
For instance, the Mercury installer installs the Waveshell-AU 5.0.5, 5.2, 5.5 and 5.7 AFAIK.
Depending on which Waves plug-ins you really own, you will probably only need 5.0.5 and 5.2 or so, the AU Reg Utilities will tell you.

Good luck
Toby

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Answer 4

Klotzi Author

Level 1

15 points

Jan 30, 2007 11:08 AM in response to toby

Ah...that sounds very good!!!!!!!!

I think this could be the problem because I deleted some Waves plug Ins from the Plug Ins Folder

After I finished my work I will try it.

Thanks so far

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Answer 5

Bee Jay

Level 6

10,900 points

Jan 30, 2007 12:20 PM in response to Klotzi

This was an old policy - Waves recommended that you dedicate an iLok to Waves plugins, and not install licenses from other manufacturers, even though it worked without problems for most people.

These days, Waves don't mind you using the same iLok for non-Waves licenses.

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Answer 6

Klotzi Author

Level 1

15 points

Jan 30, 2007 3:30 PM in response to toby

Okay, I run all the Waves AU Reg Util but they all found plug ins (there were only 2 Waves AU Utl).
After that I checked the Waveshell-AU (perhaps it's Waves-**** 😉 and deleted the ones that don't fit to the AU Reg Util numbers.
To play it safe I also uninstalled PACE from my System, downloaded the Software and installed it again.

Since then I have no problems with Logic but still a unpleasant feeling since Logic crashed.

I think in the next weeks it's time to reformate my hard disk 😟

Although, thanks for your help

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Answer 7

toby

Level 2

330 points

Jan 31, 2007 12:45 AM in response to Klotzi

I wouldn´t go that far and reformate the hard disk, the Waves stuff has become a little messy though, since they started introducing new bundles that use different waveshells in version 5...

When you´re in doubt, just get rid of all the Waves stuff (the entire Waves folder and all the waveshells (AU, VST, DAE)) from your hard drive (beware of keeping IR-1 impulse responses and plug-in settings if you´re using the IR-1 or if you saved your own plug-in settings) and reinstall only those Waves plug-ins that you actually own.

Then everything should be reliable and safe again.
I have done that a couple of times, after having trouble with Waves plug-ins on different systems, and it always helped to get everything going again.

Toby

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Answer 8

Klotzi Author

Level 1

15 points

Jan 31, 2007 3:44 AM in response to toby

Okay, I will try this if my Demos are expired.

Thanks again

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