Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

an error occurred while updating or installing macOS

It says "The request timed out"...

I tried it several times and I shut down and restarted my computer.

Still doesn't work.

Who can help?

MacBook Air 13″, macOS 10.14

Posted on Apr 24, 2022 10:47 AM

Reply
Question marked as Best reply

Posted on Apr 24, 2022 12:16 PM

Are you using an antivirus?

A VPN?

If you do disable and try again.

Next try rebooting your router and modem.

Apple is not reporting any problems

Apple - Support - System Status


2 replies

an error occurred while updating or installing macOS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.