Workable Prepaid cards to add money to Apple Cash

Thanks Jeff. Your answer makes sense. Appreciated.

I was following Apple link to give a try: Add money to Apple Cash - Apple Support since it does say "After you set up Apple Cash, you can add money to your balance using the debit or prepaid cards". But it doesn't tell what prepaid cards would work: it just said some prepaid cards might not work. I have been working in comercial banks and Investment banks for ages. Would never see such a financial statement out there for a long time if it wouldn't work. Maybe Apple is too new in Finance and banking.

Major bank cards would work on adding money to Apple Cash as they're debit cards associated with banks. I have tried. Maybe prepaid cards lack transparence, not associated with any bank, .... less trustworthy.

Thanks for the prompt reply. However, the answer would be similar to what Apple Support would have done. Actually, I called Apple Support before joining this forum. The Apple Support has actually performed a screen login to my IPhone to check but still not working. They asked me to call my prepaid card provider instead.

No issue to add AmericanExpress/Serve Prepaid card to my Apple Wallet. It has been added. But adding money to Apple Cash is different from simply adding it to the Apple Wallets. It doesn't work once I tried to add money to Apple Cash. Not sure if you would really understand the issue and the differences. If not Serve Prepaid card, who could show me which Prepaid card(s) would work in adding Money to Apple Cash (not just adding to my Wallets). If none, then Apple should have indicated clearly it won't work for adding money from any Prepaid card to Apple Cash. But it seems the Apple site confuses us between adding to my Wallets and adding Money to Apple Cash. I don't think Apple has supported the latter for prepaid cards. It's no point to call back the card provider as a Prepaid card is clearly a debit card and loaded cash already. I have been able to swipe it to do store purchases and online's. Actually, I have called Serve support and they asked me to check with Apple instead. As long as Apple could support them, they should be. Is this clear to you and anyone here? I am surprised if still not.

Thanks,

Donald

Hello psjwiz,

Thanks for the reply. But it still doesn't help and the Apple Cash/Add money remains problematic for using prepaid cards. Using a bank debit card isn't an issue though.

I'm in NYC. I have successfully added my American Express-Serve reload prepaid card to my Apple Pay Wallet. It is being shown one of the cards to be swiped. So it's no issue for adding it to my Apple pay Wallet.

But when I try to add Money to my Apple Cash, select an amount, and start to pick a debit card to apply, it doesn't recognize my Serve Prepaid card as a debit card but puts it under the "Not enabled for app payment" section along with other credit cards added. It's understandable that credit cards aren't allowed for adding Money to Apple Cash but I don't get why my prepaid card can't be enabled for adding Money to Apple Cash. Theoretically, a prepaid card is a type of debit card loaded with enough cash. So Apple Pay should have recognized that and allowed it.

Hope my problem explanation could help resolve the issue.

Thanks,

Donald

True, not in any bank's ATM. I haven't tried to withdraw cash from a prepaid card but I know ATM machines in some stores like CVS/Walmart Stores/7-11/Family Dollar stores have been assigned for prepaid cards, at least for my reload-free prepaid card with no monthly fee in NY. Maybe I should apply for a Green Dot Bank prepaid card and then it would allow adding Money to Apple Cash. Thanks for the info.