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I have dozens of Philips Hue lights and motion sensors. They work fine in the Hue app. If I tell the Hue app to configure them in HomeKit, the Hue app notes that the sensors are being configured in another app, but neither the sensors nor the lights show up in the Home app on my iOS devices.
I've done this in the past without problem, but since installing iOS 17, it hasn't worked. Any clues? Thanks!
Hi Steve_S! I guess I'm lucky that I haven't been disconnected earlier. Woke up yesterday and had lost all my Hue lights, and one of my Nanoleaf bulbs from the HomeKit app. Caseta switches seem to be unaffected so far. We spent a fortune on task lighting in the kitchen because Hue played so well with HomeKit. Now it's just frustration. Using multiple apps to control lighting, and no voice assistant. We tried resetting all our hubs (4 AppleTVs, 4 homepod minis, and the Hue hub), resetting the gateway (Xfinity), deleting and adding devices, etc. Nothing worked. HomeKit won't connect to the Hue hub. HELP!!!
Hi Steve_S! I guess I'm lucky that I haven't been disconnected earlier. Woke up yesterday and had lost all my Hue lights, and one of my Nanoleaf bulbs from the HomeKit app. Caseta switches seem to be unaffected so far. We spent a fortune on task lighting in the kitchen because Hue played so well with HomeKit. Now it's just frustration. Using multiple apps to control lighting, and no voice assistant. We tried resetting all our hubs (4 AppleTVs, 4 homepod minis, and the Hue hub), resetting the gateway (Xfinity), deleting and adding devices, etc. Nothing worked. HomeKit won't connect to the Hue hub. HELP!!!
Hi Jimmymck!
We spent a few hours on the phone with an Apple support person yesterday, with no success. She said she would research it further, but scheduled a call for tomorrow so we could completely delete our HomeKit setup and start all over again to see if that works. I'm not looking forward to re-adding the 14 lights, 3 switches, thermostat, 4 homepod minis, 4 Appletvs, and 3 bridges, but that's our next step. I'll let you know how it goes. (29 devices, ugh!)
Hi Steve Porritt,
Thanks for using Apple Support Communities. Start with the steps to add smart home accessories to ensure you're not missing anything here: Add a smart home accessory to the Home app - Apple Support
Thanks.
Hi, have you managed to sort out the issue? My hue bulbs keep randomly disappearing.
Same issue here. Lights randomly disappear even though all the rooms are still listed.
i keep finding that all my hue light suddenly reset in the home app, ungroup and default to the living room.
I have to then swap all the rooms and regroup them.
Hue lights are not showing up in HomeKit since iOS 17
