Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

designerpbr Author

Level 1

0 points

New Studio Display Monitor screen issues

My new Studio Monitor 27" started showing a digital band of fragmentation onscreen across bottom of screen. It runs from left of screen across to the right edge and is about 1" thick. I have unplugged and restarted. Tried new cable. Nothing is helping. What's up?!? This is a bar of glitch/fragmentation. This glitch shows at all times and over all apps. I am a designer, so this is extremely frustrating from a brand new monitor. Any ideas of what I can do to fix this?

MacBook Pro 16″, macOS 14.4

Posted on Apr 29, 2024 9:02 AM

Reply

3 replies

Level 6

11,792 points

Apr 29, 2024 10:58 AM in response to designerpbr

Alright, forget Apple Care. Call Apple Support - free if your display is < 90 days old.

That said, if they can’t fix it over the phone, Apple in-store repair (or at one of their authorized service providers) would be your only option.

Good luck!

Reply

Level 6

11,792 points

Apr 29, 2024 9:56 AM in response to designerpbr

Looks like a hardware issue - I’d schedule in-store repair ASAP. Consider also:

returning (if inside return window) and
signing up for AppleCare (if still an option)

Good luck!

Reply

designerpbr Author

Level 1

0 points

Apr 29, 2024 10:43 AM in response to hcsitas

What would signing up for Apple Care do if it is a hardware issue? I don't have an Apple store anywhere close to me.

Reply

New Studio Display Monitor screen issues

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up