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User profile for user: jacquie249
jacquie249 Author
User level: Level 1
4 points

iPad 9 battery drains with the screen off

I have the iOS 17.4.1 in my iPad 9 and last I charged it was on Saturday. Before charging it I noticed this issue so I turned off bluetooh, location services, everything I could think of. I already had it on airplane mode, no background app refresh. After doing everything to stop this issue, today, Wednesday, I turn on the screen for the first time since charging it and it's on 66%.

On settings-battery it says that there is 0 time with screen on, no battery usage by app. But a steady decline in battery percentage since I unplugged it. The only thing on is Wifi.

I used to have an Ipad 3 which I could leave turned on, screen off, on wifi for a month and the battery would stay almost the same.

Please tell me it's an issue with software and not that I should't have changed iPads 😭

iPad, iPadOS 17

Posted on May 1, 2024 5:20 AM

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1 reply
User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
281,568 points

May 1, 2024 10:34 AM in response to jacquie249

You might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to offer assistance:

Genius Bar Reservation and Apple Support Options - Apple

Reply

iPad 9 battery drains with the screen off

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