Navigating Unknown Charges and App Store Transactions: A Guide
How to see what you've been charged for
- To see your purchase history, go to reportaproblem.apple.com.
- Sign in with your Apple ID.
- A list of purchases will appear. To see family members' purchases, select the Apple ID button and choose a family member.
- To see the full receipt, including tax, tap or click the date.
If you don't recognise a charge - Apple Support (IN)
Report an unknown transaction or dispute a charge. On your iPhone, open the Wallet app and tap Apple Card. Scroll down and tap the transaction that you want ...
If you see an Apple Services charge you don't recognize on ...
Unknown Charge?
- App Purchase
- Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
- If you have an issue with an app on the App Store or billing --> Request a refund for an App Store or iTunes Store
- Subscriptions
- You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
- You can also request a refund for a recent renewal of an in-app subscription purchase
Ever accidentally buy something in an app or online? It happens to the best of us! Here are some ways to prevent it, depending on whose device you're using:
On Your Device:
- Guided Access for iPhone, iPad, and iPod touch: This handy feature lets you lock your device into a single app and restrict certain areas of the screen. This is perfect for when you want to hand your phone or tablet to a child for them to play a game without worrying about them accidentally making purchases.Use Guided Access on iPhone - Apple Support
On Your Child's Device:
- Ask to Buy: Enable this feature to require your approval before your child can download or purchase anything from the App Store, iTunes Store, or iBooks Store. This gives you control over their spending and helps them learn healthy spending habits. Approve what kids buy with Ask to Buy - Apple Support or Request and make purchases with Ask to Buy - Apple Support
It could be Phishing
- Beware of --> Phishing and other Suspicious Emails
- Know how to --> Identify legitimate emails from the App Store or iTunes Store
- Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.