Apple Music Stops on iPad

When will Apple fix these random audio interruptions with Apple Music? It’s still happening to me with iOS 17.4.1, and resetting my iPhone with a backup didn’t make any difference, the music keeps on stopping randomly for no reason, it even cuts out with downloaded content, which is painful.

I wanna know if, at this moment, there’s any effective fix for this annoyance, because it prevents me from using the service, and with iOS 16 I didn’t have these unstabilities

I have this exact same issue with my iPad Pro 11in 2nd gen, Apple Music stops playing randomly. It definitely isn’t a Wi-Fi problem because Spotify works great in the same iPad, YouTube videos also keep stopping but that’s another time. Apple, we need an effective sollution to this frustrating issue, and we need it now

Hi Skip in HK,

Thanks for posting in Apple Support Communities.

To address this behavior try connecting to a different Wi-Fi network. If the music is being streamed, try downloading and test it. Add and download music from Apple Music - Apple Support

Restart your device, Restart your iPad - Apple Support

It looks like have updated iPadOS to the most recent version, which is always great to address performance anomalies.About iPadOS 17 Updates - Apple Support

Contact Apple Support if this continues.

Get Support

Regards.

Hi Skip in HK,

If you haven't already, try downloading songs as mentioned in the previous reply - Add and download music from Apple Music - Apple Support. That will help to determine if the issue is with streaming songs. If the same happens with downloaded music, reach out to Apple Support for further assistance. You can contact Apple from Get Support.

All the best.

This is happening since early ios17 versions. Now there is ios17.5, it's still not fixed, music still hangs randomly when it should skip to a next song.

It's all music local on my ipad, no streaming. Airplay or not.

The Music widget is out of sync with Music App if this happens.

Bug report/feedback gets no response, even if I send screen recordings and sysdiagnose along.

Very disappointing. Feedback assistant issue: FB13556340

It started with that music widget that you can use to control Music. When there is trouble the actual Music app and the widget are completely out of sync. The >> and << button usually work, but do nothing any more. As long as this is not fixed I will not buy any new iOS stuff. Might even switch to Android.

Did you contact Apple Support? If so, they would’ve gave you any effective fix, anyways, and from my experience, they’re pretty unhelpful, they don’t seem to acknowledge that there is an ongoing issue with Apple Music and give us an effective fix

Same. No help at all from Apple 😠.

I don’t think this is gonna get fixed any sooner, so, at the moment, Apple Music is very unreliable, and I’m afraid this instabilities will persist forever.

No music without interruptions 😭🥺

How is it that iOS 17.5 didn’t solved the problem? No clue about why this is cappening to us, and no, it isn’t any user error

Bug report/feedback gets no response, even if I send screen recordings and sysdiagnose along.

Very disappointing. Feedback assistant issue: FB13556340