Apple TV Remote started interfering Sony TV

My Sony TV kept shutting off as soon as it was turned on. I thought it may be an HDMI digital "tug of war" between the TV and the Apple TV, or a bad HDMI cable. However, when I would cover my Apple TV remote it would stop doing this, so it really pointed to the Apple TV remote being the problem. After seeing lots of replies on several similar questions, I tried updating firmware and software on TV and Apple TV, as well as charging the remote. Nothing improved. The rebooting of the Apple TV remote was the thing that fixed it for me. Simply holding down the screen button and the Volume Down button at the same time for 5 seconds will trigger the reset of the remote.

I started having the same exact issue this morning. After calling Sony to figure out why my TV had gone into "Safe Mode" we finally trouble shooted it's the Apple TV remote. Like everyone else if I cover the black plastic at the top of the remote or take the remote to another room then the TV works fine. I guess I will be contacting Apple next to see if there is a fix. Very frustrating since we have been using this Apple TV box and remote on our Sony TV (SONY XR-75X90CK) since June 2023 with no issues until today.

Whatever Apple did in this last AppleTV update seems to have annihilated several people's remotes, all of mine worked fine before the update. I then tried to add the remote and reprogram the buttons, but now I find going back causes a weird double-push that sends me out of the app. I even had it try to purchase a movie because it was doing something weird in the background when I went into TV settings. What did you do Apple????

One thing I might point out is the interaction between devices connected with an HDMI cable. I just got a new system and I am still trying to work out exactly what can turn on or off those new devices, including an AVR.

If you currently have the HDMI plugged into an ARC or eARC connection, you might try changing it to a 4K HDMI connection.

So, my remote is changing audio on the TV, but it has not yet caused any issues such as causing a TV to turn off.

Oh wow!! Thanks so much for this! Resetting the AppleTV remote fixed the issue.

My Sharp TV started changing volume by itself and the Sharp remote was no longer responding when the AppleTV remote was in front of the TV.

I removed every single device in the room, including the AppleTV itself but as long as the AppleTV remote was there, the issue was present. I even changed the batteries in the Sharp remote.

If I hid the AppleTV remote behind me, then everything would be fine and the Sharp remote would work just fine. As soon as I brought the AppleTV remote back in front of me, the Sharp remote would immediately cease working.

Thanks again!

I had the exact same issue with my ATV 4K and Sony Bravia. Except my tv key muting and unmuting. The IR on the Apple TV remote kept causing it to do so, and the sony tv light was flashing all the time until o moved the remote away. Highly bizarre but I also reset tv to factory settings and did all the updates etc…it’s clearly the ATV remote