Hello, I received my new macbookpro a week ago.
In the mornings when I start my work, I find that the mac crashed overnight and it is waiting for my password so that it can boot up.
I use an external monitor (LG UltraFine Display Ergo 32UN880) in mirror mode and which is connected to the mac via USB-C. The mac's screen is always kept close.
I am up to date with all updates.
I have no external device but I experience daily crash too
I have no external device but I experience daily crash too
I am having the exact same issue on an LG monitor with USB-C. Did you end up taking yours back?
@aubseyN, I have until Jan. 20 to return the mac for a full refund.
I'm planning to use this time to conduct a few tests. For example, use the HDMI connector instead of the USB-C. This is a workaround of course, because I prefer USB-C as it also serves as charging the macbookpro, but at least I'll have a temporary solution until (I assume) apple will correct the issue with a future update.
i will update this thread with my findings.
A quick update ...
I can now discard a wild guess that perhaps the USB-C connection of the external mirrored monitor to the macbookpro was the issue. The mac continued crashing daily despite switching to HDMI connection between the mac and the external monitor.
I also visited apple genius bar and they recommended that I return my macbookpro and purchase a new one. that is exactly what i did yesterday.
thanks
Alon
I got my MacBook Pro M3 back in November of 2023 and hooked it up to a new LG UltraGear monitor right away. It is connected via HDMI. I do not recall any issues with it until after the last OS update where I found it to be crashing over night every night. I tried multiple troubleshooting attempts but finally found that my MacBook will only crash if the LG monitor is attached. It does not matter if the MacBook is open or not (I normally keep it closed and only use the LG Monitor as my display). I recently took a weeklong trip and left the MacBook at home. The monitor was disconnected from it and left the MacBook running and open and it did not crash that entire week. I did open a up a bug report with Apple regarding this as well as send them a daily crash report. I am hoping that this is resolved with the next OS Upgrade.
ilja178 wrote:
I have no external device but I experience daily crash too
Best open your own thread explaining your specific problem. The OP had solved the problem.
Best open your own thread explaining your specific problem. The OP had solved the problem.
Only a week? Return it.
A new Macbookpro with the exact configuration is on its way to me. Apple customer support provides a device replacement service and once i get the new mac, i'll have the defective mac returned.
macbookpro m3 pro crashing daily
