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After using eSim the facetime does not work

when I connected my sim after using the eSim, I couldn't be able to use FaceTime. I tried all the solutions that have been given on these sites,

  1. phone restart
  2. network reset
  3. iOS update
  4. FaceTime turn on and off

Everything. But nothing worked. The same thing happened with my husband as well.


iPhone 13 Pro, iOS 17

Posted on Mar 13, 2024 9:34 PM

Reply
5 replies

Mar 15, 2024 4:59 AM in response to taposhi146

Try connecting to Wi-Fi first, then try to place the call via FaceTime again.

If the above fails, then try this:

Under Settings - Mobile - SIMs - check if the SIMs are ON, then tap on the selected SIM and check if your mobile provider is listed under Network Selection.

If there is no provider or the wrong provider is listed, then contact your provider for troubleshooting.

Probably there is an issue with the esim activation.

After using eSim the facetime does not work

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