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How to unlock a previously used iPad from my organisation

Receive a previously used IPad from my organization. The screen is locked, and I need to reset it.


[Re-Titled By Moderator]

iPad Pro, iPadOS 17

Posted on May 14, 2024 6:52 AM

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Posted on May 14, 2024 10:04 AM

Serranojose wrote:

Receive a previously used IPad from my organization. The screen is locked, and I need to reset it.

[Re-Titled By Moderator]

You'll need to ask whomever at the organization what the apple id and password that was used to set up the ipad.

if they don't know it, then the ipad is useless as you will run into this How to remove Activation Lock - Apple Support

2 replies
Question marked as Best reply

May 14, 2024 10:04 AM in response to Serranojose

Serranojose wrote:

Receive a previously used IPad from my organization. The screen is locked, and I need to reset it.

[Re-Titled By Moderator]

You'll need to ask whomever at the organization what the apple id and password that was used to set up the ipad.

if they don't know it, then the ipad is useless as you will run into this How to remove Activation Lock - Apple Support

How to unlock a previously used iPad from my organisation

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