Serial number not working for support .

Is the serial # in System Information the same as the one on the bottom of the Mac?

see > Find your Mac model name and serial number - Apple Support

and > Identify your MacBook Pro model - Apple Support

My serial number is not working

jamina19 wrote:

My serial number is not working

What type of Mac and what year model is it..?

What are trying to do that requires the serial number...?