Camera and Flashlight not working after iOS 17.3.1 update

So the camera facing me works ok but, the outward facing camera has a blank screen and no flash. If I continually try to de-zoom and get it to 0.5X, it takes a picture with a wild looking rainbow color across half the picture. Still no flash either. I use my phone to document lots of things at work. I might finally go Android if this is not resolved. My iphone 14 has never been dropped or damaged. It was the morning after the 17.3.1 overnight update when I noticed the camera and flash stopped working.

Please help us out Apple. It’s not just me having this issue.

The same has happened to me! I’ve tried every fix I’ve found and nothing. I have found my camera and flash

works if I zoom to 0.5, but otherwise the main camera will not work. The selfie camera works! The torch is not working either.

Apple has not released anything about this issue but so many are posting about it!

I keep checking for a new update.

I hope someone replies to this post with a fix that works.

In addition to these things (back camera and flashlight), when I take a picture with the camera at .5 zoom level, there is a rainbow-like smear on each photo.

Same issue on iPhone 12. Updated to iOS 17.4 but the problem persists.

I am having the exact same issues; camera and flashlight not working on my iPhone 12 since iOS 17 update. Super frustrating.

Exact same issue, took it to the Genius Bar who confirmed my phone had no visual damage. However they are suggesting that the camera module was somehow broken before the software update and this new update has simply flagged the issue…. how could this possibly be true if all camera and flashlight features worked perfectly before the update?

They want £200 to replace the telephoto camera module. Absolutely ridiculous.

There was nothing wrong at all with the camera module before the update, they even gave me a written report which confirms the update has caused these issues but are refusing to repair it.

It is unacceptable that Apple can push software updates which removes features of a device which they advertised when they sold me the device. It’s a breach of consumer rights legislation.

I’m having the same issue. I’ve had it in the past too the. It seem d to fix on future updates. Very annoying for someone who relies on their camera for work. 😡

An update: My phone is under warranty. I took it in and they didn't replace the phone, but replaced the module in the top corner that has then camera lenses in it, which is also where the flashlight is. Works now. Thats the only solution.

That’s worrying, I fear Apple have no intention of fixing this known issue. Their iPhone 15 mid cycle sales must’ve needed a boost…

I have this problem, I took my phone into Apple and they tried to charge me £170 for an issue that Apple caused with IOs 17, wonder if this is how Apple get people to buy new phones!

I’m having exact same issue. No damage to phone and camera only works on 0.5x and can get the flash to work when it’s on that setting too, but if I go to 1x or try and use flashlight on its own I get a blank screen. Again looks like this happened after the 17.4 update

very annoying and can’t beleive Apple aren’t doing anything to fix this problem

I agree I am so tired of either unable to update due to storage issues even when I delete practically everything to update software storage shows too full then when I can update something doesn’t work. In this case it is my flashlight which only works if I use my flash with camera and camera only works now on 0.5 magnification and that too days to figure out. Prior to this I was told I needed to pay to fix the phone or replace it but clearly the flashlight works it’s the flashlight icon that is not working

Thanks for posting. YES my phone is doing this as well. Front facing camera only works at .5 zoom level.

Question: If you set your camera zoom to .5 - can you take a photo? And if so, is the photo messed up at all?

hello,

I have same problem.

do you know a solution.

(sorry for my english)