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Apple Store Watford

Drove 60 mins to appointment to get phone fixed. Told me there was not enough time. Asked me to leave a business use phone (self employed)


Adrian, Manager Watford, stood over me and tried to recite the Apple Store Policy.


All very good but not on a bank holiday.


Why can’t a store exchange phone as can be done online, when they have accepted an appointment and then can fulfil it.


heading home now so that’s 2 hours of my life I won’t get back😞


iPhone 14 Pro

Posted on May 6, 2024 7:02 AM

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Apple Store Watford

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